Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lindsay Roman

Aubrey,TX

Summary

Leasing Specialist with 2+ years of experience. Dedicated and customer-focused resident specialist who is passionate in assisting others in providing family housing. Knowledgeable of Fair Housing Laws and extremely proficient in various computer programs as well as being able to fully understand and communicate a ledger. Skilled in building lasting relationships with visitors, prospects, and residents by delivering exceptional customer service and creating a positive community experience.

Overview

5
5
years of professional experience

Work History

Leasing Specilaist

Century 380
08.2023 - Current
  • Showed apartments to potential tenants and answered questions regarding community.
  • Collected, completed, and processed lease applications.
  • Answered phone calls and emails and responded to questions from prospects quickly and effectively.
  • Perform regular follow-ups with current tenants regarding lease renewals.
  • Organized resident events and created flyers for residents.

Leasing Specialist

The Landing At Little Elm
06.2022 - 06.2024
  • Showed apartments to potential tenants and answered questions regarding community.
  • Collected, completed, and processed lease applications.
  • Answered phone calls and emails and responded to questions from prospects quickly and effectively.
  • Perform regular follow-ups with current tenants regarding lease renewals.
  • Organized resident events and created flyers for residents.

Customer Service Representative

IRS
01.2020 - 01.2021
  • Met customer call guidelines for service levels, handle time and productivity.
  • Answered phone calls regarding stimulus payments and child tax credit payments during COVID.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

Associate of Science -

North Central Texas College
Corinth, TX
01-2020

High School Diploma -

Pilot Point High School
Pilot Point, TX
05-2017

Skills

  • CRM, Yardi Voyager, Knock, RealPage, Soci

Microsoft Office, Microsoft Word, Data Entry, Canva

  • Fair Housing Laws

Languages

Spanish
English

Timeline

Leasing Specilaist

Century 380
08.2023 - Current

Leasing Specialist

The Landing At Little Elm
06.2022 - 06.2024

Customer Service Representative

IRS
01.2020 - 01.2021

Associate of Science -

North Central Texas College

High School Diploma -

Pilot Point High School

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Lindsay Roman