Karrington Akinsuroju
Aubrey,TX
Summary
Motivated and dependable professional. Bringing strong organizational skills, attention tow detail, and a passion for patient care. Skilled in customer service, data entry, and maintaining accurate records. Eager to contribute to a dental team while gaining hands-on experience in patient support and office administration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Data Entry Specialist
Randstad(JPMC)
01.2023 - Current
- Process and organize sensitive documents with precision and confidentiality.
- Review, verify, and correct errors to ensure accurate records.
- Prepare documents for scanning and maintain filing systems for quick retrieval.
- Work efficiently ina fast-paced environment while meeting deadlines.
- Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
- Processed and verified invoices for accuracy and adherence to billing policies.
- Resolved discrepancies in billing records through detailed investigations and communications.
Customer Service Representative
Navient
12.2021 - 10.2023
- Managed customer calls efficiently in fast-paced call center environment.
- Collaborated across departments to resolve customer-related issues.
- Anticipated needs and resolved problems to keep customers happy.
- Answered inbound calls to handle various concerns, set appointments and close sales.
- Attended regularly scheduled video conferences for team meetings and one-on-one coaching.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cashier Team Lead
Sam's Club
01.2019 - 01.2021
- Supervised cashier team, monitored front-end operations, and trained staff on procedures.
- Handled payments, verified pricing, and ensured accurate transaction records.
- Greeted and engaged customers, answered questions and offered product recommendations to meet needs.
- Adapted to several new situations and demands systems to better assist consumers
- Provided excellent customer service by greeting, assisting, and resolving member inquires.
Education
High School -
South Grand Prairie High School
Grand Prairie, Texas06.2022
Skills
- Customer Service & Communication
- Data Entry & Recordkeeping
- HIPAA Awareness & Confidentiality
- Problem Solving & Conflict Resolution
- Payment Processing & Billing Support
- Dental terminology
- Excellent multitasking capability
- Phone and email etiquette
Certification
- Associate of Science in Registered Dental Assistant
Collin College - Frisco, TX
Expected Graduation: May 2026
- CPR Certification - In Progress 2025
Timeline
Data Entry Specialist
Randstad(JPMC)
01.2023 - Current
Customer Service Representative
Navient
12.2021 - 10.2023
Cashier Team Lead
Sam's Club
01.2019 - 01.2021
High School -
South Grand Prairie High School