Highly professional and detail-oriented with exceptional communication skills and a strong emphasis on service and care. Recognized for outstanding performance and customer service skills, including the ability to prioritize assignments and time management effectively.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager of Childcare/Membership Representative
HACKENSACK MERIDIAN FITNESS AND WELLNESS CENTER
Plans, organizes, maintains, and manages the operations of the Childcare center
Hires, trains, evaluates, disciplines, and recommends dismissal of staff as necessary
Implements and monitors compliance with approved policies
Develops, recommends, and administers policies, procedures, and processes in support of Childcare center operations
Enforces and educates staff on the policies of the CDC.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Office Worker
ROCHELLE PARK SWIM CLUB
05.2019
Seasonal position
Answered phones, distributed, and processed membership forms
Handled membership fees and large payments
Maintained cleanliness of pool grounds
Clerical work.
Teacher Assistant
APPLE MONTESSORI SCHOOLS
08.2021 - 07.2024
Ability to manage groups of pupils and deal with challenging behavior.
Responded to student needs and questions promptly.
Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
Team Member
CAVA
05.2018 - 11.2018
Worked passionately in customer service in a high-volume restaurant
Assembled orders as requested, ensuring cleanliness of restaurant
Maintained food quality and consistency
Increased customer satisfaction
Key Achievement: Cross-trained for three positions within three months of employment.
Education
Associate degree - Health Science
BERGEN COMMUNITY COLLEGE
Paramus, NJ
12.2023
High School Diploma -
HACKENSACK HIGH SCHOOL
Hackensack, NJ
06.2019
Skills
Time Management
Verbal and written communication
Complex Problem-Solving
Staff Training and Development
Staff Management
Customer Service
Computer Skills
Effective Communication
Adaptability and Flexibility
Attention to Detail
Hiring and Training
MS Office
Certification
NATIONAL HEALTH & SAFETY ASSOCIATION, 06/2023, 06/2025
CPR
First Aid in Adults, Toddlers, and Infants
Timeline
Teacher Assistant
APPLE MONTESSORI SCHOOLS
08.2021 - 07.2024
Office Worker
ROCHELLE PARK SWIM CLUB
05.2019
Team Member
CAVA
05.2018 - 11.2018
Manager of Childcare/Membership Representative
HACKENSACK MERIDIAN FITNESS AND WELLNESS CENTER
Associate degree - Health Science
BERGEN COMMUNITY COLLEGE
High School Diploma -
HACKENSACK HIGH SCHOOL
NATIONAL HEALTH & SAFETY ASSOCIATION, 06/2023, 06/2025
CPR
First Aid in Adults, Toddlers, and Infants
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