Hi, I’m
Lindsay Smith
643 Bardin Road Palatka ,FL
Summary
Adept at elevating store operations and customer satisfaction, I spearheaded a team at Hoot Owl Icecream Shop, enhancing store efficiency and client relations. My blend of problem-solving and customer service management skills led to a notable improvement in store performance. Expert in multitasking and fostering team growth, I consistently exceed performance targets.
Overview
21
years of professional experience
Work History
Hoot Owl Icecream Shop
Store Manager
01.2023 - Current
Job overview
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
J&L Painting an Renovations L.L.C
Painter
05.2022 - Current
Job overview
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
Ideal Aluminum
Hardware Project Lead
01.2020 - 09.2023
Job overview
- Exceeded client expectations by delivering hardware solutions that surpassed performance and reliability targets.
- Adapted to changing requirements and evolving technologies, maintaining cutting-edge expertise in hardware development trends.
- Collaborated closely with software engineers to ensure seamless integration between hardware and software systems.
- Coordinated with suppliers and vendors, negotiating contracts for cost-effective procurement of necessary components.
PPM
COVID-19 Rapid Response Team Member
07.2015 - 12.2021
Job overview
- Contributed to a streamlined testing process by maintaining organized records and tracking test results accurately.
- Enhanced public safety by conducting rapid COVID-19 testing and reporting results promptly.
- Promoted a positive work environment within the response team by fostering open communication and mutual support among colleagues.
- Recognized and treated COVID-19 symptoms according to established policies and practices.
Sally's Beauty Supply
Store Manager
04.2004 - 09.2018
Job overview
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Palatka High School 302 Mellon Rd Palatka Fl 32177
Diploma from Basic
06.2001
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
Timeline
Store Manager
Hoot Owl Icecream Shop
01.2023 - Current
Painter
J&L Painting an Renovations L.L.C
05.2022 - Current
Hardware Project Lead
Ideal Aluminum
01.2020 - 09.2023
COVID-19 Rapid Response Team Member
PPM
07.2015 - 12.2021
Store Manager
Sally's Beauty Supply
04.2004 - 09.2018
Palatka High School
Diploma from Basic
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