Lindsay Toal
Charlotte,NC
Summary
Patient and client focused Healthcare Worker and Armed patrol officer with experience delivering optimal emergency services to patients and clients. Poised professional with history of remaining calm under pressure. BLS, CPR, First Aid, and PPSB certified . Dedicated and hard-working tactical team builder with an internal drive to deliver excellence and continue learning.
Overview
5
5
years of professional experience
Work History
Armed Security Officer
Capitol Security
Charlotte, North Carolina
07.2025 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify potential security risks and hazards.
- Responded promptly to alarms and emergency situations, coordinating with local authorities.
- Enforced access control procedures to manage entry of authorized personnel only.
- Collaborated with management to develop enhanced security measures for facility safety.
- Investigated reported incidents such as theft, vandalism, trespassing.
- Conducted security checks on personnel entering and exiting the premises.
- Patrolled assigned areas to detect suspicious activities and persons.
Lead Teacher
Primrose Schools
Matthews, NC
12.2022 - 07.2025
- Organized activities to promote physical, mental and social development of each child.
- Maintained secure and disciplined classroom to provide positive learning environment.
- Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
- Involved parents in student learning to increase family interaction and student support.
- Evaluated and improved classroom environment to promote ultimate learning experiences.
- Selected optimal curricula and planned daily lessons to meet needs of children with various developmental levels.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Completed teacher observations to identify areas for improvement and suggest changes to teaching methods.
- Coached new teachers on school guidelines to decrease training time and increase teacher success.
- Built and strengthened positive relationships with students, parents and teaching staff.
Teacher
Kids R Kids Learning Academy
Matthews, NC
07.2022 - 12.2022
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Taught children foundational skills in colors, shapes and letters.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Developed professional relationships with parents, teachers, directors and therapists.
- Established indoor and outdoor safe play environments for toddler-age children.
- Administered and documented results of student assessments.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
Covid-19 Contact Tracing Coordinator
Mecklenburg County Health Department & CMS Schools
Charlotte, NC
01.2022 - 06.2022
- Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented contact attempts and timeframes.
- Completed data entry to facilitate case interview and elicited close contacts into designated system immediately after obtaining.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Collaborated with local health departments and other community partners to create vaccine events, blood drives, food pantries for local communities and schools
- Explained importance of contact tracing to prevent disease transmission and keep communities healthy.
EMT/Security Officer
ACTS Retirement-Life Community
Matthews, NC
04.2021 - 01.2022
- Evaluated patient vital signs and laboratory data to address needs and provide emergency intervention.
- Remained level-headed and proactive during emergency situations.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
- Assessed emergency situations and prioritized medical care for patients.
- Rendered direct patient care, including stabilizing patients and determining course of action based on triage.
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
EMT/CNA/Vaccine Administrator
StarMed Healthcare
Charlotte, NC
01.2021 - 04.2021
- Administered COVID-19 vaccines at mass vaccine clinic
- Post-vaccine monitoring for emergency interventions due to adverse reactions
- AED/CPR performed
- Collected and documented vital signs to track current patient conditions.
- Give report to Medic and complete required documentation for CDC
CEO/Small Business Owner
Lindsay Toal
Asheville, NC
4 2020 - 04.2021
- During the pandemic, I had no option but to quit my EMT job with the Rescue Squad in order to take care of my daughter at home. Since then, I have created my own successful small business on Etsy. I do commission based and custom design work as well, and have been featured on Explore Asheville's Holiday Gift Guide and featured in local shop's displays and pop-up events. I have hired another single mother as my employee and my business has been able to keep us and our children financially stable during these difficult times.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Mentored newly hired employees to take on responsibilities and tasks with understanding.
- Developed favorable relationships with vendors and contractors, facilitating contract negotiation and implementation of marketing and sales strategies.
EMT-B
Buncombe County Rescue Squad
Asheville, NC
2 2020 - 4 2020
- Evaluated patients' medical status and monitored vital signs during transit.
- Rendered direct patient care, including stabilizing patients and determining course of action based on triage.
- Assessed emergency situations and prioritized medical care for patients.
- Transported patients from accident scenes to hospitals in emergency vehicles.
- Monitored patients from scene to hospital transfer while conducting in-transit care.
- Operated emergency vehicles with caution to keep patients, public and first responders safe.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
CNA
Pardee Hospital
Hendersonville, NC
1 2019 - 1 2020
- Med Surge/Oncology
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
Anesthesia Technician
Mission Hospital
Asheville, NC
1 2018 - 8 2018
- Cleaned and restocked carts in operating rooms for general surgery and labor and delivery.
- Helped place intravenous infusion lines and invasive pressure monitoring devices.
- Maintained clean and sterile fields in operating rooms when assisting anesthesiologists.
- Administered blood, blood products and supportive fluids.
- Maintained accurate records on all medical equipment and organized scheduled maintenance for any malfunctioning machines.
- Researched and implemented fully compliant practices in line with accrediting organizations and government requirements.
- Coordinated and set up supplies and equipment for planned procedures.
CNA+4
Mission Hospital
Asheville, NC
2 2017 - 1 2018
- Med Surge/Behavioral Unit
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Education
Associate of Science - GOT
Asheville-Buncombe Technical Community College
Asheville, NC04.2021
Bachelor of Science - Health Services Coordination
Western Governors University
Salt Lake City, UTSkills
- Critical decision-making skills
- CPR and First Aid
- Emergency response and assessment
- Calm and level-headed under duress
- EMT & CNA
- CRM and office management software
- Working collaboratively
- Learning Assessments
- Conflict Resolution
- Schedule Management
- Lesson Planning
- Training and Development
- Emergency response
- Security protocols
- Facility security
Affiliations
- As the Team Lead for Charlotte HeartSupport, I coordinate a team of like-minded individuals consisting of over 20 people. HeartSupport is a non-profit organization that promotes improving Mental Health through music. Our team coordinates with local venues, bands, and events to offer support and resources to anyone and everyone who is struggling, and offer a way to help for people who are looking to volunteer. We are also projected to expand across the East coast in the near future.
Timeline
Armed Security Officer
Capitol Security
07.2025 - Current
Lead Teacher
Primrose Schools
12.2022 - 07.2025
Teacher
Kids R Kids Learning Academy
07.2022 - 12.2022
Covid-19 Contact Tracing Coordinator
Mecklenburg County Health Department & CMS Schools
01.2022 - 06.2022
EMT/Security Officer
ACTS Retirement-Life Community
04.2021 - 01.2022
EMT/CNA/Vaccine Administrator
StarMed Healthcare
01.2021 - 04.2021
CEO/Small Business Owner
Lindsay Toal
4 2020 - 04.2021
EMT-B
Buncombe County Rescue Squad
2 2020 - 4 2020
CNA
Pardee Hospital
1 2019 - 1 2020
Anesthesia Technician
Mission Hospital
1 2018 - 8 2018
CNA+4
Mission Hospital
2 2017 - 1 2018
Associate of Science - GOT
Asheville-Buncombe Technical Community College
Bachelor of Science - Health Services Coordination
Western Governors University