Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lindsay Waite

East Windsor

Summary

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

15
15
years of professional experience

Work History

Customer Returns Associate

Amazon
09.2017 - Current
  • Processed customer returns efficiently, ensuring compliance with company policies.
  • Assisted customers with inquiries regarding return procedures and policies.
  • Collaborated with team members to maintain organized inventory of returned items.
  • Utilized point-of-sale systems to facilitate accurate processing of returns.
  • Handled escalated customer concerns professionally, working towards mutually beneficial resolutions when possible.
  • Collaborated with team members to facilitate returns quickly and provide outstanding customer service.

Medical Assistant

G.I. Specialists
06.2010 - 07.2013
  • Performed routine clinical tasks, including vital sign monitoring and lab specimen collection.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Education

Associate of Science - Medical Assistant

Delaware County Community College
Media, PA

Skills

  • Organization
  • Microsoft office
  • Documentation
  • Complaint handling
  • Problem-solving
  • Calm and professional under pressure
  • Adaptability and flexibility
  • Medical terminology

Timeline

Customer Returns Associate

Amazon
09.2017 - Current

Medical Assistant

G.I. Specialists
06.2010 - 07.2013

Associate of Science - Medical Assistant

Delaware County Community College