Lindsay Wells
Newark,NY
Summary
Dynamic and dedicated professional with extensive experience in customer service at Six50 Black Oven Cooking. Proven ability to manage multiple tasks while maintaining a clean environment and ensuring guest satisfaction. Strong team collaboration and time management skills, complemented by CPR certification, enhance my capability to deliver exceptional dining experiences. Diligent Skier with solid background in ski instruction. Provided tailored lessons to diverse skill levels, fostering improvement and confidence on slopes. Demonstrated safety awareness and effective communication skills in all interactions.
Overview
8
8
years of professional experience
Work History
Waitress/Bartender
Six50 Black Oven Cooking
05.2023 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Efficiently opened/closed restaurant and bar
- Trained new servers and hostesses
- Worked with a POS System
Cook/Retail Sales Associate
The Apple Shed
06.2017 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Ski Instructor
Brantling
11.2021 - 01.2025
- Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
- Designed and implemented skill-building exercises that catered to the varying abilities of students, leading to their increased confidence on the slopes.
- Managed group dynamics effectively through conflict resolution strategies that maintained harmony among diverse participants.
- Improved ski technique for students by tailoring personalized lesson plans and incorporating progress feedback.
- Educated students on proper skiing etiquette to foster a respectful atmosphere among all slope users.
Lifeguard
White Birch
06.2023 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Prep Cook
Saltbox Smokehouse
05.2020 - 05.2023
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
- Stocked inventory efficiently, enabling seamless transition between meal services.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
Education
No Degree - Early Childhood Education
SUNY Plattsburgh
Plattsburgh, NY05-2028
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Order taking
- Time management
- CPR Certified
Timeline
Lifeguard
White Birch
06.2023 - 08.2023
Waitress/Bartender
Six50 Black Oven Cooking
05.2023 - Current
Ski Instructor
Brantling
11.2021 - 01.2025
Prep Cook
Saltbox Smokehouse
05.2020 - 05.2023
Cook/Retail Sales Associate
The Apple Shed
06.2017 - Current
No Degree - Early Childhood Education
SUNY Plattsburgh