Summary
Overview
Work History
Education
Skills
Timeline
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Lindsay White

Lindsay White

Ilion,NY

Summary

Dynamic and detail-oriented professional with a strong background in customer service at Walmart. Proven ability to enhance client satisfaction through personalized shopping recommendations and efficient order processing. Skilled in product selection and relationship building, consistently achieving high satisfaction ratings while maintaining a flexible schedule and strong work ethic.

Overview

19
19
years of professional experience

Work History

Online Personal Shopper

Walmart
02.2021 - 11.2021
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
  • Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
  • Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
  • Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Participated in team meetings and staff training sessions.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Preserved patient safety by following safety protocols.

Wait Staff Member

Brass Tack
02.2020 - 07.2020
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
  • Assisted in food preparation as directed while following instructions to meet specific dietary needs.
  • Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
  • Received numerous positive reviews from customers on online platforms, contributing to an increase in repeat business for the restaurant.
  • Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Established rapport with regular customers through personalized service and genuine interest in their dining experiences.
  • Provided support during catering events by setting up stations, serving food promptly, engaging with attendees professionally.
  • Promptly addressed customer complaints or issues, resulting in increased guest satisfaction rates.
  • Helped maintain inventory levels by accurately recording stock usage and communicating needs to management.
  • Created appealing table settings and dining room layouts for special occasions and events.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Wait Staff Member

Yettys
01.2003 - 06.2004

Wait Staff Member

The Townhouse Restaurant
09.2002 - 06.2004

Education

Music

Ilion Jr/sr High
Ilion, NY
06.2002

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Brand awareness
  • Hospitality and accommodation
  • Store relations
  • Customer service
  • Attention to detail
  • Prioritizing orders
  • Online order processing
  • Upbeat and outgoing attitude
  • Customer relations
  • Accurate money handling
  • Product knowledge
  • Flexible schedule
  • Relationship building
  • Verifying order accuracy
  • Planning and organization
  • Sales proficiency
  • Documentation and reporting
  • Merchandise selection
  • Verbal and written communication
  • Problem-solving
  • Strong work ethic
  • Multitasking and organization
  • Excellent communication
  • Answering phones
  • Creative thinking
  • Client satisfaction
  • Product recommendations

Timeline

Online Personal Shopper

Walmart
02.2021 - 11.2021

Wait Staff Member

Brass Tack
02.2020 - 07.2020

Wait Staff Member

Yettys
01.2003 - 06.2004

Wait Staff Member

The Townhouse Restaurant
09.2002 - 06.2004

Music

Ilion Jr/sr High

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