Lindsay Wilkerson

• Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
• Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
• Managed customer accounts and invoicing.
• Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
• Supported the implementation of new technology systems designed to enhance dispatch operations' overall efficiency and effectiveness.
• Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.

· Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

· Collaborated with store manager to develop strategies for achieving sales and profit goals.

· Organized schedules, workflows and shift coverage to meet expected business demands.

· Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

· Completed inventory audits to identify losses and project demand.

· Enhanced sales by implementing merchandising and promotional improvements.

· Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.