LINDSAY WOOD
JUSTIN
Summary
Customer Service expert who enjoys helping people and aims to exceed expectations and create a lasting impression. Work best when part of a team that will allow me to make a contribution. Strive to lead by example and motivate others while putting my work experience to use to be a success. Quick learner and hard worker with ability to remain calm in stressful situations and stay focused to achieve my goal
Overview
8
8
years of professional experience
Work History
SALES ASSOCIATE
THE HOME DEPOT
02.2024 - Current
- Providing excellent customer service, while building a rapport with customers for future projects
- Using and sharing knowledge gained throughout my experience working in the Garden department, including customer feedback
- Asked to take part in store inventory by management, working nights with freight team, counting each item the store had in stock and keeping records, while staying in constant communication with freight team to prevent miscount
PRELOADER
UPS CUSTOMER CENTER
11.2023 - 01.2024
- Providing support in various roles throughout warehouse to achieve a successful holiday, or peak, season
- Loading and organizing feeder trucks to prepare for daily routes
- Unloading freight from incoming trailers and scanning packages for processing in warehouse prior to delivery
CUSTOMER SERVICE REPRESENTATIVE
MOUSER ELECTRONICS
12.2022 - 09.2023
- Point of Contact for assigned accounts, while answering phones and providing customer support to all Mouser customers in the western region of the U.S
- Communicating on behalf of customer in order to get order holds released, documents needed, or any type of request completed
- Communicating on behalf of Mouser when information needed, orders pending customer approval, carrier unable to deliver shipment, or for any request for customer contact
CLIENT SERVICE ASSOCIATE
TRI COUNTY ADJUSTERS
12.2018 - 11.2022
- Communicating with clients, updating RDN data and client files, and assisting repossession agents and skip tracers with locating debtors
- Guaranteeing proper transport of vehicles when leaving facility by being careful to include all required client-specific information on repossession orders
- Acting as an advocate when assisting debtors throughout process by answering questions and providing available resources
ASSISTANT GENERAL MANAGER
BFF ASIAN GRILL & BAR
03.2017 - 10.2018
- Responsible for maintaining various inventories including liquor, beer and restaurant supplies
- Scheduling for all front of house positions, avoiding overtime while giving everyone on the floor the chance to make money
- Keeping staff motivated, properly trained informed and prepared while leading by example
Education
Associates of Applied Science - Business
Collin County Community College
High School Diploma -
Naaman Forest High School
01.1998
Skills
- Time Management
- Team Mentality
- Lead by Example
- Handling Stress
- Motivating Staff
- Active Listening
- Goal Oriented
- Positive Attitude
Timeline
SALES ASSOCIATE
THE HOME DEPOT
02.2024 - Current
PRELOADER
UPS CUSTOMER CENTER
11.2023 - 01.2024
CUSTOMER SERVICE REPRESENTATIVE
MOUSER ELECTRONICS
12.2022 - 09.2023
CLIENT SERVICE ASSOCIATE
TRI COUNTY ADJUSTERS
12.2018 - 11.2022
ASSISTANT GENERAL MANAGER
BFF ASIAN GRILL & BAR
03.2017 - 10.2018
Associates of Applied Science - Business
Collin County Community College
High School Diploma -
Naaman Forest High School
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