Summary
Overview
Work History
Education
Skills
Timeline
Additional Information
Generic

Lindsay Yates

Alvin,TX

Summary

Diligent caregiver with background as Resident Assistant. Proven ability to foster supportive and inclusive living environment, efficiently resolving conflicts and enhancing resident satisfaction. Demonstrated leadership and communication skills in managing residential communities.

Overview

15
15
years of professional experience

Work History

Resident Assistant

GRUENE SENIOR LIVING
New Braunfels, TX
06.2022 - 05.2026
  • Supported residents with daily living tasks, promoting independence and well-being.
  • Facilitated resident engagement through organized social activities and events.
  • Collaborated with healthcare staff to implement individualized care plans for residents.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted residents with daily dental and mouth care, bath functions, and hair care.
  • Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
  • Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
  • Monitored vital signs regularly, quickly identifying any changes requiring medical intervention or adjustments to care plans.
  • Supported residents during meal times, assisting with feeding and promoting proper nutrition.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

CNA - Certified Nursing Assistant

River Hills Health and Rehabilitation
Kerrville, TX
12.2021 - 04.2022
  • Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported needs of 30+ residents under long-term care.

CNA - Certified Nursing Assistant

Hilltop Village Nursing & Rehabilitation
Kerrville, TX
08.2021 - 12.2021
  • Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Supported needs of 20+ residents under long-term care.

Delivery Driver

PackagePointe Delivery
Tulsa, OK
09.2020 - 02.2021
  • Delivered products in a timely and courteous manner
  • Loaded packages
  • Consistently completed on-time deliveries
  • Operated light trucks to deliver loads as far as 30 miles from home location.

Custodian/Janitor

BIXBY PUBLIC SCHOOLS
Bixby, OK
10.2019 - 01.2020
  • Conducted routine inspections to identify maintenance needs and address issues promptly.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Reported vandalism or other damage to property to supervisor.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.

Overnight Stocker/Cap 2 Associate

WAL MART
McAlester, OK
03.2016 - 12.2018
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Receive, open, unpack and issue sales floor merchandise.
  • Unload daily merchandise truck, stack merchandise on appropriate pallet, pull freight to floor for stocking.
  • Trained new staff on safety protocols, stocking procedures, and operational standards.
  • Operated pallet jacks and other equipment for efficient merchandise handling.
  • Organized on-site stockroom to maximize existing space and improve efficiency

Cashier/Stocker

AKIN'S NATURAL FOODS
Bixby, OK
09.2015 - 02.2016
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Process merchandise returns and exchanges.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Stock shelves, and mark prices on shelves and items.
  • Built relationships with customers to encourage repeat business.

Overnight Stocker

WAL MART
McAlester, OK
09.2013 - 07.2015
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Receive, open, unpack and issue sales floor merchandise.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers by finding items quickly to boost store satisfaction rates.

Technical Support

DIRECTV
Tulsa, OK
05.2011 - 11.2011
  • Provided technical support to external and internal customers.
  • Offered top-notch technical support, diagnosing malfunctioning equipment and implementing effective solutions promptly.
  • Coordinated with engineering staff to deliver 24/7 technical support.
  • Strengthened relationships with key clients by providing personalized technical support and product demonstrations.

Education

High School Diploma -

Penn Foster High School
Scranton, PA
01.2019

Skills

  • English Language Writing
  • Active Listening Customer and Personal Service
  • Reading Comprehension Speaking
  • Time management
  • Team player
  • Supportive
  • Activity planning
  • Emergency response
  • Documentation and reporting
  • Resident support
  • Active listening
  • Health and safety compliance
  • Resident engagement
  • Direct patient care

Timeline

Resident Assistant

GRUENE SENIOR LIVING
06.2022 - 05.2026

CNA - Certified Nursing Assistant

River Hills Health and Rehabilitation
12.2021 - 04.2022

CNA - Certified Nursing Assistant

Hilltop Village Nursing & Rehabilitation
08.2021 - 12.2021

Delivery Driver

PackagePointe Delivery
09.2020 - 02.2021

Custodian/Janitor

BIXBY PUBLIC SCHOOLS
10.2019 - 01.2020

Overnight Stocker/Cap 2 Associate

WAL MART
03.2016 - 12.2018

Cashier/Stocker

AKIN'S NATURAL FOODS
09.2015 - 02.2016

Overnight Stocker

WAL MART
09.2013 - 07.2015

Technical Support

DIRECTV
05.2011 - 11.2011

High School Diploma -

Penn Foster High School

Additional Information

Authorized to work in the US for any employer