Lindsey Allison
Riverton
Summary
Experienced with clinical coordination, focusing on comprehensive patient care and efficient workflow management. Utilizes strong leadership and organizational skills to streamline clinical operations and enhance patient outcomes. Knowledge of best practices in clinical protocols and team collaboration, ensuring high standards of care and adaptability to changing needs.
Overview
19
19
years of professional experience
Work History
Clinical Nurse Coordinator
University of Utah Health Care
Salt Lake City, UT
06.2025 - Current
- Mentored junior nurses, fostering professional development and clinical competency.
- Led quality improvement initiatives, streamlining processes and reducing errors in patient care.
- Collaborated with healthcare providers to optimize workflow and enhance service delivery efficiency.
- Mentored and supervised nursing staff, fostering professional growth and development.
- Contributed to quality improvement initiatives through data collection, analysis, and implementation of best practices.
- Addressed performance issues among nursing staff through constructive feedback during evaluations or informal coaching sessions.
- Introduced initiatives based on staff education, infection control audits, safe medication administration and proper wound care to achieve unit and facility goals.
- Reviewed charts daily to complete quality control checks.
Interim Clinical Nurse Coordinator
University Of Utah Health
Salt Lake City, UT
02.2025 - 06.2025
- Mentor and assist in supervision of nursing staff, fostering professional growth and development.
- Contribute to quality improvement initiatives through data collection, analysis, and implementation of best practices.
- Collaborate with physicians and interdisciplinary teams to devise and manage individualized plans of care.
- Introduce initiatives based on staff education, infection control audits, safe medication administration and proper wound care to achieve unit and facility goals.
- Review charts daily to complete quality control checks.
- Interact effectively with unit and facility managers to promptly correct problems and improve nurse practice and patient care.
- Foster improvement in staff development, personnel training, and standards of patient care.
- Seek and identify opportunities to improve patient care, outcomes and nursing staff performance.
Shared Governance Team Council Chair
University Of Utah Health
Salt Lake City, UT
09.2023 - 06.2025
- Work with unit nursing staff to implement strategies to enhance and improve work flow and patient care.
- Include and empower nursing staff in decision making concerning ideas submitted for patient care and workflow improvement.
- Collaborate with Team Council Members and Team Council Mentor to review ideas submitted by staff and determine next steps.
Charge Nurse
University Of Utah Health
Salt Lake City, UT
03.2020 - 02.2025
- Supervised and managed daily scheduling, tasking, and administration.
- Managed shift staffing grid, ensuring adequate coverage while minimizing overtime expenses.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Participated in quality improvement initiatives, contributing to the development of best practices within the department.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Collaborated with other healthcare professionals to provide quality patient care.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Contributed significantly towards DNV and CARF accreditation compliance through regular audits, staff education and process improvement recommendations.
Registered Nurse
University Of Utah Health
Salt Lake City, UT
07.2017 - Current
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
Customer Service Manager
Zions Bank
Riverton, UT
08.2007 - 05.2011
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
Education
Bachelor of Science - Nursing
Utah Tech University
St. George, UT08-2023
Associate of Applied Science - Nursing
Salt Lake Community College
Salt Lake City, UT05-2017
Skills
- Care Coordination
- Mentoring and Coaching
- Quality improvement
- Nursing leadership
- Clinical quality improvement
- Recruiting and training
- Compliance monitoring
- Staff education
Timeline
Clinical Nurse Coordinator
University of Utah Health Care
06.2025 - Current
Interim Clinical Nurse Coordinator
University Of Utah Health
02.2025 - 06.2025
Shared Governance Team Council Chair
University Of Utah Health
09.2023 - 06.2025
Charge Nurse
University Of Utah Health
03.2020 - 02.2025
Registered Nurse
University Of Utah Health
07.2017 - Current
Customer Service Manager
Zions Bank
08.2007 - 05.2011
Associate of Applied Science - Nursing
Salt Lake Community College
Bachelor of Science - Nursing
Utah Tech University