Provide exceptional client service to celebrity and influential clientele through in-person engagement and via phone and email; protect and maintain confidentiality
Effectively manage high-volume, complex scheduling of daily appointments for 12 salon professionals
Apply product knowledge and sales techniques to increase product sales
Assist in merchandising activities including display and product layout
Responsible for operations of the salon in accordance with salon security measures
Manage and process cash and credit transactions accurately.
Project Manager
Talking Dog Agency
08.2022 - 05.2023
Managed account team workflow to meet client expectations and deadlines
Created a brand kit including new logo ideas, color palettes, fonts, and overall brand voice
Developed a social media calendar, supported content creation, and identified potential influencers to partner with.
Intern
Dezenhall Resources
05.2022 - 07.2022
Prepared research and drafted narrative content in support of the CEO's weekly substack
Prepared meeting notes, relevant analysis, and next steps for key clients and project management
Developed database of journalists, editors, and writers, who make up the full-ecosystem of influencers related to a particular issue, incident or industry.
Intern
Outdoor Voices
07.2018 - 07.2018
Provided general administrative tasks in support of the executive leadership team
Helped to coordinate customer and community events.
Education
Bachelor of Arts - Communication Studies
University of Georgia
Athens, GA
05.2023
Semester: Spring 2022
University of Oxford
Oxford, England
Memberships & Affiliations
Kappa Delta Sorority, 2019-2023
Public Relations Student Society of America, 2022-2023
The National Society of Leadership & Success, 2022
Senior Customer Service Representative - Sales Coordinator at Flexible Steel Lacing Co Pvt LtdSenior Customer Service Representative - Sales Coordinator at Flexible Steel Lacing Co Pvt Ltd