Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Server

Lindsey Bates

BHT- Server
Orlando,FL

Summary

Dynamic and compassionate professional with experience at Orlando Treatment Solutions, skilled in crisis intervention and effective communication. Proven ability to enhance patient care and safety through behavioral assessment and conflict resolution. Recognized for fostering teamwork and improving workflow efficiency in high-pressure environments.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Substance Abuse Behavioral Health Technician

Orlando Treatment Solutions
  • Conducted client rounds to check on residents.
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.

Server

Miller's Ale House
07.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Clinic Assistant

Orange County Animal Services
08.2019 - 03.2020
  • Helped front desk staff register and process patients.
  • Assisted with documenting clinic activities and updated medical records.
  • Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
  • Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.

Education

Diploma - General Studies

Shelley High
Shelley, ID
08.1999

Skills

  • Crisis intervention
  • Team collaboration
  • Compassionate care
  • Conflict resolution
  • Effective communication
  • Time management
  • Attention to detail
  • Behavioral assessment
  • Workflow efficiency

Accomplishments

Service Award Oxford House Sapphire

Affiliations

Oxford House Reentry Chair Chapter 20

Oxford House Housing Services Chairperson chapter 20

Certification

Safe service certified

Narcan administration

Budget planning

Cpr certified

Timeline

Server

Miller's Ale House
07.2023 - Current

Clinic Assistant

Orange County Animal Services
08.2019 - 03.2020

Substance Abuse Behavioral Health Technician

Orlando Treatment Solutions

Diploma - General Studies

Shelley High

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Lindsey BatesBHT- Server