Open To Work
Lindsey Berry
Cobbtown
Summary
Human Resources professional with over 5 years of direct HR experience and over 15 years in administrative and client-facing roles. Experienced in high-volume recruiting, onboarding, payroll support, and employee relations within fast-paced environments. Proven ability to manage multiple priorities, improve hiring outcomes, and deliver strong candidate and employee experiences. Skilled in HRIS, ATS platforms, and data-driven decision-making.
Overview
25
25
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Sr. Quality Evaluator
Concentrix
Metter
01.2024 - Current
- Evaluate employee performance and ensure adherence to quality standards in a high-volume environment
- Deliver coaching and feedback to improve team performance and customer outcomes
- Partner with leadership to align operational performance with business goals
- Support team members in real-time through chat and escalation handling
Human Resources Technician I
Georgia Department of Corrections
Twin City
02.2023 - 08.2023
- Supported HR operations including onboarding, payroll processing, and employee record management
- Coordinated hiring processes, ensuring completion of background checks, documentation, and compliance requirements
- Provided employees with guidance on benefits, payroll, and HR policies
- Reduced unemployment claims by 35% through improved hiring and tracking processes
- Managed high-volume HR transactions with accuracy and attention to detail
Human Resources Staffing Coordinator
Canopy AI Search
Stillmore
08.2021 - 10.2022
- Managed full-cycle recruiting across multiple clients in a fast-paced, high-volume environment
- Conducted candidate sourcing, screening, interviewing, and offer coordination
- Collaborated with hiring managers to define candidate profiles and hiring strategies
- Handled employee relations concerns and workplace issues professionally and confidentially
- Maintained ATS systems and ensured accurate candidate tracking and reporting
Lead Concierge Account Manager (Remote)
Homes.com
01.2020 - 07.2021
- Managed 200+ daily customer interactions while maintaining high service standards
- Led remote support teams across multiple time zones
- Resolved escalated issues, improving customer retention and satisfaction
- Demonstrated strong communication and relationship management skills
Administrative & Office Management Experience
01.2001 - 12.2019
- Supported hiring, onboarding, payroll tracking, and employee supervision
- Conducted candidate screening and training
- Maintained employee records and office systems
- Improved operational workflows and administrative efficiency
Education
Associate Degree - Psychology
East Georgia State College
Statesboro, GA 08.2015 - 10.2017
Skills
- Full-cycle recruiting and staffing
- Candidate screening and interviewing
- Onboarding and employee lifecycle support
- HRIS and ATS (Workday, PeopleSoft, JobDiva, Avionté)
- Payroll and benefits administration
- Employee relations and conflict resolution
- High-volume workload management
- Compliance and documentation
- Customer and candidate experience
- Workday
- PeopleSoft
- Kronos
- JobDiva
- Avionté
- Salesforce
- Jira
- Microsoft Office
- Google Docs
- HRIS
- ATS platforms
Certification
- Real Estate Assistant Certification
- CPR Certified
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
$45000/yr - $200000/yrTimeline
Sr. Quality Evaluator
Concentrix
01.2024 - Current
Human Resources Technician I
Georgia Department of Corrections
02.2023 - 08.2023
Human Resources Staffing Coordinator
Canopy AI Search
08.2021 - 10.2022
Lead Concierge Account Manager (Remote)
Homes.com
01.2020 - 07.2021
Associate Degree - Psychology
East Georgia State College
08.2015 - 10.2017
Administrative & Office Management Experience
01.2001 - 12.2019