Lindsey Bledsoe
Fort Payne,AL
Summary
Dynamic sales and client relationship leader with nearly two decades of experience driving revenue growth, cultivating high-performing teams, and fostering enduring customer partnerships. Proven expertise in managing client relationships, enhancing retention rates, and uncovering growth opportunities through strategic engagement initiatives. Recognized for adaptability, exceptional communication skills, and a track record of delivering consistent results across retail and business development sectors. Committed to leveraging a deep understanding of market dynamics to achieve organizational objectives and elevate client satisfaction.
Overview
16
16
years of professional experience
Work History
Government Sales Development Representative
T-Mobile
Chattanooga, TN
04.2023 - 04.2026
- Generated and qualified new business opportunities through outbound and relationship-based prospecting.
- Built targeted outreach strategies for government and first responder/public safety sectors.
- Collaborated with Account Executives weekly to support deal progression and revenue growth.
- Utilized Microsoft Office 365/Outlook calendars to schedule and collaborate appointments for and with field Account Executives.
- Participated in team meetings to discuss performance metrics and strategize improvements.
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
- Skilled at working independently and collaboratively in a team environment.
Flagship Retail Store Manager
AT&T Prime Communications
Fort Payne, AL
11.2009 - 04.2023
- Led daily operations to enhance customer experience and achieve sales targets.
- Opened the store in 2009 and increased revenue YOY.
- Managed team performance through training, mentoring, and effective communication strategies.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Developed promotional strategies and community partnerships to enhance customer engagement and drive sales growth.
- Championed store events that drove foot traffic, increased brand awareness, and elevated the overall customer experience.
- Supervised guests at front counter, answering questions regarding products.
- Resolved customer issues promptly, fostering a positive store environment and enhancing satisfaction.
- Oversaw compliance with company policies, ensuring a safe and welcoming retail space.
- Completed point of sale opening and closing procedures.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Completed routine store inventories.
Account Executive
AT&T Prime Communications
Nashville, TN
05.2019 - 10.2021
- Managed partnerships with apartment communities to drive service adoption and increase revenue.
- Built strong relationships with property managers and residents.
- Executed targeted marketing events and promotional strategies to increase product adoption.
- Presented product solutions tailored to client needs, enhancing customer satisfaction.
- Conducted market research to identify potential customers and industry trends.
- Collaborated with internal teams to streamline processes and improve service delivery.
- Managed territory by planning daily routes and scheduling client visits efficiently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Worked closely with cross-functional teams such as engineering or production department for smooth order fulfillment processes resulting in higher customer satisfaction rates.
Education
Bachelor's Degree - Psychology
Colorado Technical University
03-2028
High School Diploma -
Fort Payne High School
Fort Payne, AL06-2003
Skills
- Prospective client outreach
- Results-driven approach
- Sales lead qualification
- Customer relationship management
- Analytical problem-solving
- Salesforce platform knowledge
- Demonstrating product features
- Cross-functional sales collaboration
- Operational procedures management
- Retail transaction handling
- Cash management
- Efficient multitasking
- Customer service excellence
- Comprehensive understanding of products
Timeline
Government Sales Development Representative
T-Mobile
04.2023 - 04.2026
Account Executive
AT&T Prime Communications
05.2019 - 10.2021
Flagship Retail Store Manager
AT&T Prime Communications
11.2009 - 04.2023
Bachelor's Degree - Psychology
Colorado Technical University
High School Diploma -
Fort Payne High School
Additional Experience
- Shift Leader/Server – Ruby Tuesday 2003-2009