Lindsey Butler
San Antonio,TX
Summary
Hard working student with proven leadership and organizational skills and minute attention to detail. Seeking to apply in order to grow and further my education. Dedicated team player who can be relied upon to help the team achieve its goal.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Care Rep
Citi Bank
San Antonio, TX
09.2023 - 02.2025
- Provided high-quality customer support by assisting clients with account inquiries, transactions, and financial services. Resolved issues efficiently while maintaining professionalism and accuracy in a fast-paced environment. Educated customers on banking products, identified opportunities to meet their financial needs, and ensured compliance with company policies and security standards. Consistently delivered excellent service to enhance customer satisfaction and retention.
Math/English Tutor
07.2024 - 01.2025
- Strong subject matter expertise in both areas, excellent communication skills to explain complex concepts clearly, patience to work with different learning styles, adaptability to tailor lessons to individual needs, problem-solving abilities to identify and address learning gaps, and strong interpersonal skills to build rapport with students.
Lead Sales Associate
Creators Vinyl & Designs
07.2022 - 11.2023
- Supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards. Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals.
Loan Officer Assistant
Network Funding LP
04.2019 - 07.2023
- Provide warm welcome to Realtors and clients. Monitor and manage workflow to ensure timely closings. Comply with all applicable laws and regulations related to mortgage lending. Communicate with borrowers, processors, operations staff, title companies, Realtors and any other staff necessary in an effort to expedite the mortgage process. Request and follow up on required documentation from clients. Perform basic income calculations. Provide extraordinary customer service to both internal and external customers. Maintain a professional demeanor. Self-motivated and energetic. Market, service and promote loan products.
Receptionist
Keller Williams Heritage
08.2017 - 10.2018
- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. Answering screening and forwarding incoming phone calls, Receiving and sorting daily mail.
Education
High School -
Ronald Reagan High School
06-2019
Paraprofessional Certificate - undefined
Region 13
Early Childhood
San Antonio College
04-2026
undefined
ACES Real Estate School
12-2022
Skills
- Excellent customer service
- Strong written and verbal communication
- Strong computer and technology-related skills
- Extremely Organized
- Computer savvy and strong ability to pick up quickly on new systems
- Problem-solving
Certification
paraprofessional
real estate agent
Timeline
Math/English Tutor
07.2024 - 01.2025
Customer Care Rep
Citi Bank
09.2023 - 02.2025
Lead Sales Associate
Creators Vinyl & Designs
07.2022 - 11.2023
Loan Officer Assistant
Network Funding LP
04.2019 - 07.2023
Receptionist
Keller Williams Heritage
08.2017 - 10.2018
Paraprofessional Certificate - undefined
Region 13
Early Childhood
San Antonio College
undefined
ACES Real Estate School
High School -
Ronald Reagan High School
Community Service
Pancretan Association, San Antonio, TX, Organized fundraising dinners and ran the ticketing table for raffles, helped with dance rehearsals for younger kids learning more about the Cretan culture, set up fair events for the Annual festival for my chapter