Lindsey Cook
Taco Bell
Youngstown,OH
11
years of professional experience
Results-driven professional with 10 years of experience managing high-volume operations, large teams and customer relations. Combines a strong background in business leadership, scheduling, and compliance with specialized training in medical assisting. Proven track record of improving team performance and managing complex tasks in fast-paced environments.
Work History
General Manager
9 Years 11 Months- Led operational efficiency initiatives, enhancing service speed and customer satisfaction.
- Managed inventory control systems, ensuring optimal stock levels and reducing waste.
- Developed training programs for staff, improving team performance and retention rates.
- Fostered a positive work environment through effective communication and conflict resolution strategies.
- Oversaw compliance with health and safety regulations, maintaining high standards across locations.
- Managed budget implementations, employee reviews, training, and schedules.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Optimized scheduling processes, reducing conflicts and improving workflow efficiency.
Front Desk Receptionist
1 Year- Managed front desk operations, patient check-in and appointment scheduling.
- Coordinated communication between clients and counseling staff.
- Coordinated communication between clients and counseling staff, enhancing service delivery.
- Maintained accurate patient records using electronic health record (EHR) systems.
Education
Medical Assisting - Medical Assisting
High School Diploma
Skills
Leadership and team building
Problem resolution
Operations management
Operational efficiency
Leadership
Training and coaching
Staff management
Customer relations
Employee scheduling
Compliance oversight
Project management
Inventory management
Timeline
General Manager
Taco Bell
09.2016 - 08.2026Read More
Front Desk Receptionist
Canfield Counseling
05.2015 - 05.2016Read More
Ross Medical Education Center
Medical Assisting from Medical Assisting
Read More
Hubbard High School
High School Diploma
Read More