Lindsey Cook
Carbondale,KS
Summary
Adaptable professional with a background in complaint resolution, inspections, and client communication. Known for attention to detail, written communication, and conflict resolution while supporting maintenance, scheduling, and regulatory follow-up. Ready to help maintain safe properties and deliver clear, accurate documentation.
Overview
12
12
years of professional experience
Work History
Property Maintenance Inspector
City of Topeka Police Dept.
Topeka, KS
07.2025 - Current
- Checked electrical, plumbing, mechanical, HVAC, and fire/life-safety systems for proper operation and hazards.
- Identified building code and property maintenance violations, including trash, overgrown weeds, and structural defects, issuing written violation notices to ensure compliance.
- Supported routine inspections for move-in, move-out, annual, and code-compliance reviews of building interiors, exteriors, grounds, and structural components.
- Responded to tenant, neighbor, and community complaints involving unsafe conditions, nuisance issues, and zoning concerns.
- Recorded inspection findings, captured photos, and entered data into inspection software to prepare detailed reports for property managers and municipal authorities.
- Re-inspected properties to verify completion of repairs or cleanups and prepared legal documents and court testimony for escalated cases.
Dispatcher
Kansas Sand & Concrete
Topeka, KS
08.2024 - 12.2024
- Order & Schedule Management: Take and process customer concrete orders, verifying mix designs, quantities, pour times, and job-site restrictions.
- Fleet & Route Coordination: Schedule and dispatch mixer trucks to maximize fleet utilization and maintain strict delivery schedules.
- Real-Time Problem Solving: Adjust schedules dynamically to handle traffic delays, equipment breakdowns, weather changes, or last-minute order modifications.
- Communication: Maintain constant radio and phone contact with drivers, plant managers, and field contractors.
- Batching & Ticketing (Role-Dependent): Generate delivery tickets, record product testing, or directly operate batching software to match job specifications.
- Compliance & Reporting: Monitor driver compliance with Department of Transportation (DOT) guidelines and record delivery metrics
Warranty Administrator
Foley Equipment Company
Topeka, KS
08.2022 - 12.2023
- Claim Processing: Review, prepare, and submit warranty claims accurately and quickly following manufacturer guidelines.
- Tracking & Follow-up: Monitor claim statuses, handle rejections, and adjust or resubmit denied claims to maximize recovery.
- Record Keeping: Maintain organized logs of claims, service history, and parts designated for return, scrap, or audits.
- Liaison & Communication: Build relationships with manufacturer representatives and coordinate with internal service advisors or technicians.
- Compliance & Recalls: Stay updated on factory bulletins, recalls, and policy changes to ensure full adherence
Workforce Support Clerk
BNSF Railway
Topeka, KS
02.2019 - 08.2022
- Work Environment: Full-time (40 hours per week) position operating in a 24/7 contact center. [1, 2]
- Shift Requirements: 2nd and 3rd shift coverage only, including evenings, nights, weekends, and holidays in a seniority-based union environment. [1, 2]
- Vacancy & Schedule Management: Filling open shifts for multiple scheduled union crafts, managing job bulletins, tracking seniority movement, and handling furlough recalls.
- Agreement Interpretation: Interpreting and applying complex rules and collective bargaining agreements.
- Communication & Data Handling: Extensive telephone and email communication with internal customers, first-call resolution, and significant use of computer software for data entry, research, and analysis.
- Training & Travel: Company-paid on-the-job training with minimal travel requirements
Restoration Project Manager
Google Fiber Inc.
Kansas City, Missouri
01.2015 - 01.2019
- Project Execution & Scheduling: Plan project timelines, coordinate daily tasks, and schedule field technicians, crews, and subcontractors.
- Insurance & Client Liaison: Communicate clearly with property owners and insurance adjusters, negotiate approvals, and manage customer expectations.
- Budget & Cost Control: Monitor job costs, track profit margins, manage change orders, and handle billing details.
- Quality & Safety Control: Perform site inspections, ensure compliance with OSHA and industry standards (such as IICRC guidelines), and maintain a safe job site.
- Documentation: Keep detailed job files, daily logs, moisture readings, invoices, and photo documentation
Education
Project Management - PM
Johnson County Community College
Overland Park, KS05-2025
High School Diploma -
Seaman High School
Topeka05-2002
Skills
- Report writing
- Property inspection
- Complaint resolution
- Attention to detail
- Written communication
- Problem solving
- Conflict resolution
- Time management
- Property maintenance
- Multitasking
- Continuous improvement
- Team building
Timeline
Property Maintenance Inspector
City of Topeka Police Dept.
07.2025 - Current
Dispatcher
Kansas Sand & Concrete
08.2024 - 12.2024
Warranty Administrator
Foley Equipment Company
08.2022 - 12.2023
Workforce Support Clerk
BNSF Railway
02.2019 - 08.2022
Restoration Project Manager
Google Fiber Inc.
01.2015 - 01.2019
Project Management - PM
Johnson County Community College
High School Diploma -
Seaman High School