Lindsey Cosper
Borger,TX
Summary
Dynamic leader with proven expertise in kitchen staff coordination and team building, honed at All About Burgers. Excelled in implementing inventory management strategies, reducing waste by over 20%, and fostering a culture of productivity and high-quality food production. Skilled in sanitation standards and performance improvement, ensuring both customer satisfaction and health code compliance.
Overview
1
1
Certification
Work History
Kitchen Manager
All About Burgers
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Maximized quality assurance by completing frequent line checks.
- Motivated staff to perform at peak efficiency and quality.
Assistant Manager
Hibbett Sporting Goods
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Key Leader
Valero Gas Station
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Counted registers and cleaned and secured shop at end of shift.
- Developed professional relationships to improve retention of key customers.
- Assisted with scheduling, interviewing, and other administrative tasks to boost success successful store.
Education
Bachelors - Criminal Justice
Colorado Technical University
Colorado Springs, COSkills
- Kitchen staff coordination
- Menu development
- Employee monitoring
- Purchasing
- Scheduling
- Recruitment
- Ordering supplies
- Equipment condition evaluations
- Inventory management
- Portion control
- Food production management
- Waste reduction
- Kitchen equipment operation and maintenance
- Sanitation standards
- Goal setting
- Health inspections
- Productivity improvement
- Safe food handling
- Labor cost management
- Team building
- Food plating and presentation
- Health code compliance
- Sanitation
- Performance improvement
- Team collaboration and leadership
- Cleaning and sanitation
Certification
I have my food handlers license.
Timeline
Kitchen Manager
All About Burgers
Assistant Manager
Hibbett Sporting Goods
Key Leader
Valero Gas Station
Bachelors - Criminal Justice
Colorado Technical University
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