Lindsey Covington
Savannah,GA
Summary
Dynamic and dedicated researcher with a passion for advancing justice and equity within the community. Possessing a comprehensive understanding of legal frameworks and a keen eye for detail, I excel in conducting thorough and insightful research. My expertise lies in synthesizing complex information and producing actionable insights to inform policy decisions and drive positive change. With a commitment to integrity and a track record of delivering high-quality results, I am eager to contribute to the mission of a justice center, leveraging my skills to support its research initiatives and promote justice for all.
Overview
6
6
years of professional experience
Work History
Child Advocate Intern
CASA
2024.05 - Current
- Enhanced child welfare by conducting thorough assessments and identifying areas of need.
- Promoted positive communication between children and their families through mediation sessions.
- Developed individualized case plans to address specific needs and achieve desired outcomes.
- Collaborated with multidisciplinary teams, ensuring comprehensive support for each child''s unique situation.
- Participated in professional development opportunities to stay current on best practices in child advocacy work.
Fine Jewelry Sales Associate
Jw Marriott Kessler Diva
2023.08 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Increased sales and customer satisfaction through personalized servicing.
Kennel Technician
Red Barn Kennels
2023.05 - 2023.08
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
Fullfillment
Target
2022.09 - 2022.12
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Checked inventory and selected products from specific locations based upon availability.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Performed proper lifting and handling techniques to maintain safe working environment.
Grocery Associate
Walmart
2022.01 - 2022.07
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Worked productively with customers to meet order requirements and service expectations.
Food Service Worker
Moes Southwestern Grill
2021.08 - 2022.01
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Made food according to standard recipes with requested changes for customer satisfaction.
Customer Service Representative
Home Depot
2021.05 - 2021.08
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maintained up-to-date knowledge of product and service changes.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Customer Service Representative
Ace Hardware
2018.07 - 2021.05
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Recommended products to customers, thoroughly explaining details.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Cultivated customer loyalty, promoted repeat business and improved sales.
Education
High School Diploma -
West Forsyth High School
Cumming, GA05.2020
Bachelor of Science - Criminology
Georgia Soutern University
Statesboro, GA05.2024
Volunteer Work
Skills
- Goal-Driven
- Customer Assistance
- Honest and Ethical
- Safety and Cleanliness Standards
- Reliable and Responsible
- Adaptable and Flexible
- Excellent Written and Verbal Communication
- Research abilities
- Legal knowledge
- Restorative Justice Techniques
- Restorative justice practices
- Justice advocacy
- Knowledge of juvenile justice system
Timeline
Child Advocate Intern
CASA
2024.05 - Current
Fine Jewelry Sales Associate
Jw Marriott Kessler Diva
2023.08 - Current
Kennel Technician
Red Barn Kennels
2023.05 - 2023.08
Fullfillment
Target
2022.09 - 2022.12
Grocery Associate
Walmart
2022.01 - 2022.07
Food Service Worker
Moes Southwestern Grill
2021.08 - 2022.01
Customer Service Representative
Home Depot
2021.05 - 2021.08
Customer Service Representative
Ace Hardware
2018.07 - 2021.05
High School Diploma -
West Forsyth High School
Bachelor of Science - Criminology
Georgia Soutern University
Volunteer Work
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