Lindsey Cruzen
Saint Michael,MN
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. While being organized and a dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am passionate about my jobs and will work very hard at learning how to be successful. Passionate and easily trainable, I will put my hole heart into my job.
Overview
4
4
years of professional experience
Work History
Equine Ambulatory Veterinary Assistant
Anoka Equine Veterinary Services
07.2024 - Current
- Positioned animals for diagnostic imaging such as x-rays and ultrasounds.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and stalls to prevent diseases and control odors.
- Improved client relations through effective communication and compassion.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Assisting the Veterinarian outside of the clinic on emergency calls and farm appointments.
Climbing Director
YMCA-Monticello-MN
05.2024 - 05.2025
- At the YMCA of the North I work at Bertram Lake in Monticello, MN at Manitou day camp
- I am there to ensure that the campers have a safe and fun time climbing the rock wall, static course, leap of faith, and giants ladder
- I am in charge of the activities that the facilitator and I will be putting on for the day
- Skilled in specialty climbing knots and making sure that the equipment and courses are up to the Y's standards
- Trained in instructing and helping kids from the air as well, along with rescue procedures.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Guided team members to maintain high productivity and performance metrics.
Custmer Service
Fleet Farm-Monticello, MN
07.2022 - 04.2024
- I am currently work at Monticello Fleet Farm as customer service
- I help customers find items around the store, returns, sign up for credit cards, and the cashiers with any questions they might have.
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Followed safety protocols while working, avoiding accidents and injuries.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Removed safety hazards, soiled items, and trash from customer areas.
- Monitored and maintained organized work space, confirming efficient operations.
- Maintained security of the codes for the safe while handling money
Volunteer
Annandale, MN
06.2021 - 08.2022
- I have always loved animals and own many myself including 3 horses, a dog, and 2 cats
- I have volunteered at Faith Hope Love riding academy as a teacher and helper
- I helped match kids up to their horse and teach them about how to tack up and treat the animal properly with respect.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
Senior High School Education -
Monticello High School - Monticello, MN
Monticello, MN06.2024
Skills
- Hard working
- Reliable
- Friendly
- Honest
- Quick
- Customer service
- Communication skills
- Computer skills
- Customer Relations
- Active Listening
- Critical Thinking
Volunteer Experience
Annandale, MN, 06/01/21, 08/01/22, I have always loved animals and own many myself including 3 horses, a dog, and 2 cats. I have volunteered at Faith Hope Love riding academy as a teacher and helper. I helped match kids up to their horse and teach them about how to tack up and treat the animal properly with respect.
Timeline
Equine Ambulatory Veterinary Assistant
Anoka Equine Veterinary Services
07.2024 - Current
Climbing Director
YMCA-Monticello-MN
05.2024 - 05.2025
Custmer Service
Fleet Farm-Monticello, MN
07.2022 - 04.2024
Volunteer
Annandale, MN
06.2021 - 08.2022
Senior High School Education -
Monticello High School - Monticello, MN
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