Open To Work
Lindsey Davies
Data Analyst
Framingham,MA
Summary
Insightful Analyst with 2+ years of experience in analyzing healthcare and operational data to deliver actionable insights that enhance business outcomes. Skilled in SQL, Python, Excel, and data visualization tools, transforming web survey and behavioral data into compelling narratives. Expertise in translating technical findings into strategic recommendations and developing initiatives that support informed decision-making.
Overview
4
4
years of professional experience
Work History
Operations Manager (Data & Insights Focus)
List Psychological
01.2024 - Current
- Translated data findings into actionable insights and recommendations, empowering leadership to refine patient engagement strategies and optimize operational performance
- Analyzed complex datasets (patient behavior, survey data, operational workflows) using SQL and Excel to uncover patterns in no-shows and cancellations, driving a ~20% improvement in appointment adherence
- Developed and delivered data-driven stories and reports through dashboards and presentations, improving stakeholder understanding and decision-making
- Built and maintained interactive dashboards and reporting systems (Smartsheet, Tableau) to visualize KPIs across referrals, patient journeys, and operational performance
- Designed and executed test-and-learn workflows (e.g., transportation outreach strategies) based on insights, increasing access to care and enhancing program effectiveness
- Collaborated cross-functionally with managers and leadership to align insights with business goals and operational strategy, enhancing decision-making processes
- Automated reporting processes, reducing manual effort by ~30% and improving consistency and scalability of analytics delivery
- Ensured data accuracy, cleanliness, and validation by auditing workflows, identifying anomalies, and resolving discrepancies across datasets
- Supported internal stakeholder discussions by explaining technical findings in non-technical, business-focused language
Medical Office Manager
Mid Michigan Medicine P.C.
Caro
07.2022 - 01.2024
- Managed and validated patient and operational data, ensuring accuracy across reporting systems.
- Coordinated patient journeys by managing referrals, scheduling, and follow-ups to facilitate comprehensive behavioral data analysis.
- Generated and analyzed HEDIS and patient performance data to ensure compliance with quality metrics.
- Organized and digitized records to improve data accessibility and streamline reporting processes.
Education
Certification in Data Analytics -
Columbia University
05-2025
Bachelor of Science -
Saginaw Valley State University
12-2021
Skills
- KPI reporting
- Dashboard development
- Tableau dashboards
- Pandas analysis
- Data storytelling techniques
- Data cleaning
- Operational efficiency
- Process improvement
- Process optimization
- SQL and Python
- Excel and Google Sheets proficiency
- Plotly visualization
- Smartsheet reporting
- Stakeholder analysis
- Stakeholder communication
- Pattern and journey analysis
Projects
Market Adoption Insights Dashboard, Python, Streamlit, Plotly, Analyzed simulated web and behavioral data to uncover adoption trends, user segmentation, and growth patterns., Transformed raw datasets into actionable insights and business recommendations using Python (Pandas)., Developed interactive dashboards to visualize user behavior, geographic performance, and engagement trends., Delivered insights through clear data storytelling, improving interpretation speed by ~40%., Simulated test-and-learn scenarios to evaluate market strategies and optimize performance.
Core Skills
SQL, Python (Pandas, Plotly), Excel (Advanced Formulas, Pivot Tables), Google Sheets, Tableau, Smartsheet Dashboards, Streamlit, Data Storytelling, KPI Reporting, Data Cleaning, Data Validation, Pattern Analysis, Survey Data Analysis, Journey Analysis, A/B Testing Concepts, Test-and-Learn Planning, Stakeholder Communication, Client-Focused Insights, Process Optimization
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
RemoteHybridSalary Range
$70000/yr - $115000/yrTimeline
Operations Manager (Data & Insights Focus)
List Psychological
01.2024 - Current
Medical Office Manager
Mid Michigan Medicine P.C.
07.2022 - 01.2024
Certification in Data Analytics -
Columbia University
Bachelor of Science -
Saginaw Valley State University