Lindsey Duran
Gloucester,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Restaurant Waiter
Blue Marlin Grille
01.2016 - 10.2022
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Trained new servers on restaurant policies and procedures.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Restaurant Manager
Bob & Timmy's Grilled Pizza
06.2011 - 08.2015
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Reconciled cash and credit card transactions to maintain accurate records.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
Education
No Degree - Marketing Management And Research
Johnson & Wales University
Providence, RISkills
- Service Quality
- Active listening
- Adaptability
- Reliability
- Conflict resolution
- Stress management
- Time management
- Positive attitude
Languages
Spanish
Professional Working
Timeline
Restaurant Waiter
Blue Marlin Grille
01.2016 - 10.2022
Restaurant Manager
Bob & Timmy's Grilled Pizza
06.2011 - 08.2015
No Degree - Marketing Management And Research
Johnson & Wales University
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