Lindsey Fochs
Estes Enterprises
Minneapolis,MN
8
years of professional experience
Results-driven buying professional with strategic approach to product selection and vendor management. Extensive experience in developing and executing buying plans that maximize profitability and align with market trends. Known for fostering effective team collaboration and adapting to shifting market demands, leveraging strong analytical and negotiation skills.
Work History
Merchandise Buyer and Inventory Controller
5 Months- Developed and implemented purchasing strategies aligned with company goals.
- Analyzed market trends to optimize product selection and inventory levels.
- Collaborated with suppliers to negotiate pricing and terms, enhancing cost efficiency.
- Managed vendor relationships, ensuring compliance with quality standards and delivery schedules.
- Conducted regular reviews of sales data to inform buying decisions and adjust inventory accordingly.
GUEST SERVICES MANAGER
3 Years 8 Months- Led guest service initiatives to enhance overall satisfaction and loyalty.
- Resolved guest complaints promptly, ensuring positive experiences and repeat business.
- Achieved effective budget management for product inventory across multiple periods.
Implemented innovative inventory management practices that significantly reduced waste.
Realized substantial process improvements that enhanced inventory accuracy and turnover. - Achieved compliance with Marriott SHS standards through effective staff training. Drove successful BSA preparations, leading to improved operational excellence. Enhanced brand integrity by fostering a culture of quality among team members.
- Directed new hire onboarding processes for GSR and lounge staff, ensuring compliance with company standards.
- Analyzed customer feedback to pinpoint improvement opportunities.
- Achieved effective budget management for product inventory across multiple periods.Implemented innovative inventory management practices that significantly reduced waste.Realized substantial process improvements that enhanced inventory accuracy and turnover.
- Cultivated relationships with vendors, facilitating successful product launches.
EVENT PLANNER & COORDINATOR, & FRONT OF HOUSE OPERATIONS
5 Months- Coordinated logistics and activities for events, enhancing customer satisfaction through meticulous planning.
- Developed comprehensive event timelines to enhance planning efficiency and communication among teams.
- Negotiated contracts with vendors, securing favorable terms and quality services for events.
- Trained and managed front of house staff to ensure compliance with company regulations and enhance service quality.
- Oversaw product inventory management, maintaining accurate stock levels to support event readiness.
GUEST SERVICES MANAGER
1 Year 2 Months- Continual training and auditing team to ensure professionalism and customer satisfaction
- Scheduled staff and oversaw training program for new hires to enhance service quality
- Coordinated group reservation preparations to facilitate seamless operations
- Analyzed customer feedback to identify areas for boosting customer satisfaction
- Oversee product inventory of front desk, market, and lounge
OPERATIONS MANAGER
5 Months- Led a large team in a high-pressure environment, fostering collaboration and productivity
- Trained staff to improve operational efficiency and service quality
- Ensured operational activities met deadlines and budget requirements
- Maintained communication with staff and vendors to support smooth operations
GUEST SERVICES SUPERVISOR
2 Years- Managed front desk operations to ensure efficient guest check-in and check-out.
- Equipped team with tools to enhance service delivery
- Facilitated regular team meetings to align goals and improve communication
- Oversaw operations as manager on duty during shifts in absence of other managers.
- Perform duties of all shifts when applicable
Education
- Consumer Economics
- Accounting
High School Diploma
Skills
Product Inventory
Merchandise allocation
Pricing strategy
Market Trends Analysis
Vendor Relations
Micros
Saflok / Onity
Microsoft Office
Project Coordination
Decision making
Training
Time management
Organization
Communication
Conflict Resolution
Empower / GXP
Timeline
Merchandise Buyer and Inventory Controller
Estes Enterprises
02.2026 - CurrentRead More
GUEST SERVICES MANAGER
Springhill Suites by Marriott
05.2022 - 01.2026Read More
EVENT PLANNER & COORDINATOR, & FRONT OF HOUSE OPERATIONS
Sunquest Cruises
12.2021 - 05.2022Read More
GUEST SERVICES MANAGER
Springhill Suites by Marriott
10.2020 - 12.2021Read More
OPERATIONS MANAGER
Towneplace Suites
05.2020 - 10.2020Read More
GUEST SERVICES SUPERVISOR
Springhill Suites
05.2018 - 05.2020Read More
Oconee County High School
High School Diploma
Read More
Athens Technical College
from Consumer Economics
Read More
Valdosta State University
from Accounting
Read More