Benjamin Cook

Responsible for general oversight of all merchandise. Inventorying, distributing, merchandising (in-store & online) of incoming merchandise and maintaining and updating the existing merchandise across three brick and mortar retail locations. Also responsible for selecting and developing new products and lines with vendors & producers often on overseas buying trips. Organizing and tracking incoming shipments.

Responsible for general oversight of brick and mortar retail location. Assisted sales consultants through every step of the sales cycle with an emphasis on product knowledge and closing the sale. Oversaw employee schedule and payroll. Troubleshot and solved customer service issues. Oversaw showroom operations such delivers and maintenance.

Assisted sales consultants on the showroom floor i.e. flipping rug piles and assisting with sales. Assisted customer on the showroom floor if sales consultants were not available. Conducted in-home shopping experiences and completed local deliveries. Assisted in front desk responsibilities including answering phones, scheduling deliveries and pick ups, greeting customers and cashing out at the end of day.