Dynamic professional with strong customer service skills and a focus on problem-solving. Demonstrated ability to enhance customer satisfaction through effective communication and teamwork.
Overview
7
7
years of professional experience
Work History
Commons Team Member
Gil Jimenez
Chicago
08.2025 - Current
Completed day-to-day duties accurately and efficiently.
Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
Recognized and responded to customer needs swiftly and effectively.
Addressed customer requests and provided information to enhance satisfaction.
Operated equipment and machinery according to safety guidelines.
Hostess
The Eastern Peak
Nashville
06.2025 - 08.2025
Welcomed guests and managed seating arrangements in a busy dining environment.
Coordinated reservations and maintained waitlists to enhance service efficiency.
Collaborated with servers to ensure seamless communication during peak hours.
Greeted guests warmly upon arrival, seating them promptly.
Engaged in friendly conversation with guests to foster a welcoming atmosphere.
Handled phone inquiries to schedule and confirm reservations, record takeout orders, and address service questions.
Chick Fil A Team Member
Chick Fill A
Franklin
03.2020 - 08.2024
Provided outstanding customer service in high-volume restaurant setting, contributing to positive dining experiences.
Prepared and assembled food orders according to company standards.
Collaborated with team members to ensure efficient service during peak hours.
Assisted in training new team members on operational procedures.
Interacted with customers to improve satisfaction and address inquiries promptly.
Kept work area organized and sanitary throughout shift, supporting overall restaurant cleanliness.
Child Care Provider
Christ Presbyterian Church
Nashville
08.2019 - 03.2020
Provided a safe, nurturing and stimulating environment for children to learn and grow.
Facilitated positive interactions among children through consistent supervision.
Organized and maintained clean play areas to promote safe, engaging activities.
Created and upheld safe, supportive environments welcoming children from diverse backgrounds.