Open To Work
Lindsey Graham
Casper,WY
Work Preference
Summary
Highly Intuitive and people-focused professional with a strong background in interpersonal communications, relationship building and understanding of human behavior. Skilled at building trust, communicating effectively with diverse personalities, listening attentively, and recognizing the needs and perspectives of others. Known for strong emotional intelligence, adaptability, critical thinking and the ability to remain calm and solution-oriented under pressure and/or challenging situations. Brings a thoughtful, analytical approach to problem-solving, with a genuine ability to connect with people and create positive professional relationships.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Bartender
Wild Westy's Bar
Mount Vernon, South Dakota
04.2024 - 09.2025
- Mixed and served drinks according to established recipes and customer preferences.
- Ensured cleanliness and organization of bar area to enhance customer experience during service hours.
- Operated bar equipment, including blenders, shakers, and dispensers, effectively.
- Trained new bartenders on drink preparation and upselling techniques to improve service quality.
- Enforced responsible alcohol service policies to promote a safe environment.
- Handled cash transactions accurately using POS system for payment processing.
- Managed inventory by restocking supplies and monitoring product levels to prevent shortages.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
Waitress/Hourly Manager
Wyoming Ale Works
Casper, Wyoming
06.2021 - 08.2023
- Processed orders accurately using point-of-sale system to ensure efficiency.
- Ensured cleanliness and organization of dining area and bar to enhance guest experience.
- Collaborated with kitchen staff to guarantee timely food delivery during peak hours.
- Addressed customer inquiries and resolved issues promptly to enhance satisfaction.
- Trained new staff on service standards and operational procedures for consistency.
- Coordinated table assignments to streamline workflow and reduce wait times.
- Cultivated positive relationships with regular customers through engaging conversations.
- Participated in team meetings to discuss menu items and policy updates.
Lead Cashier OTB
Wyoming Horse Racing
Casper, Wyoming
04.2018 - 03.2022
- Supervised daily cash handling and transaction processes for effective operations.
- Trained and mentored new cashiers on customer service and register use.
- Managed cash drawer accuracy by performing regular reconciliations.
- Collaborated with management to implement improved cash handling procedures.
- Monitored compliance with policies to uphold security measures at the facility.
- Maintained a clean and organized checkout area for an efficient customer experience.
- Handled escalated customer service issues professionally and courteously.
- Learned roles of other departments to provide coverage and keep store operational.
Bartender/banquet Server
Casper Country Club
Casper, Wyoming
12.2017 - 09.2019
- Mixed and served cocktails and beverages to create enjoyable experiences for club members.
- Provided exceptional customer service by warmly greeting patrons and ensuring their needs were met.
- Processed cash transactions accurately and efficiently at register.
- Fostered strong relationships with colleagues through clear communication and effective teamwork.
Bartender/Cocktail Server
Old Chicago
Casper, Wyoming
06.2006 - 03.2016
- Prepared and served diverse beverages to enhance customer experience.
- Recommended beverages and guided customers in drink selections to enhance satisfaction.
- Trained new bartenders on standard procedures and drink recipes.
- Managed inventory and restocked supplies to maintain optimal availability.
- Coordinated with kitchen staff to ensure timely food orders for seamless service.
Bridal Sales Consultant
Christinas Crown Formal Wear
Casper, Wyoming
02.2013 - 01.2015
- Facilitated personalized gown and accessory selection for brides, enhancing their overall shopping experience.
- Conducted fittings to ensure optimal comfort and style for clients.
- Developed and delivered training for new staff on effective sales techniques and product knowledge, fostering a knowledgeable team.
- Managed administrative tasks including filing, phone communication, and email correspondence to support smooth operations.
Education
Associate of Science - Applied Psychology
Casper College
Casper, WYSkills
- Craft cocktail preparation
- Point of sale systems expertise
- Aloha POS proficiency
- Cash handling and inventory
- Inventory management
- Service orientation
- Safe serving practices and compliance
- Alcohol safety
- Hygiene standards
- Customer conflict resolution
- Customer support
- Customer service
- Customer engagement techniques
- Team collaboration and management
- Employee onboarding
- Relationship building
- Strong multitasking abilities
- Attention to detail
- Problem solving
- Effective communication skills
- Financial oversight
- Alcohol service regulations
- Bar tool maintenance
Certification
- Servsafe South Dakota Issued License
- Tips Certified
Timeline
Bartender
Wild Westy's Bar
04.2024 - 09.2025
Waitress/Hourly Manager
Wyoming Ale Works
06.2021 - 08.2023
Lead Cashier OTB
Wyoming Horse Racing
04.2018 - 03.2022
Bartender/banquet Server
Casper Country Club
12.2017 - 09.2019
Bridal Sales Consultant
Christinas Crown Formal Wear
02.2013 - 01.2015
Bartender/Cocktail Server
Old Chicago
06.2006 - 03.2016
Associate of Science - Applied Psychology
Casper College