Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Lindsey Gross

Houston,TX

Summary

Dynamic sales professional with a proven track record at Collectors Firearms, enhancing sales revenue by developing strategic approaches and fostering client relationships. Excelled in e-commerce, achieving significant sales boosts and mastering inventory control. Skilled in customer service and cash handling, demonstrating exceptional detail orientation and proficiency in Microsoft Word and Excel.

Overview

11
11
years of professional experience

Work History

Sales

Collectors Firearms
06.2021 - 10.2024
  • Increased group sales revenue by developing and implementing effective sales strategies.
  • Used sales tactics and client relationship building techniques to reach monthly, quarterly and annual sales goals, boosting sales [Number]%.
  • Developed targeted sales strategies for achieving business growth and meeting sales targets.
  • Created and Implemented impactful sales strategies to increase product sales with existing customers.
  • Running background checks for nics, filling in 4473s. Cleaning restrooms and register stations. Customer service and cash handeling. Putting multiple firearms on layaways and processing payments. Proceeding, delaying, cancelling and denying background checks. Buy/sale/trade firearms! Selling gun accessories, Suppressors, firearms and ammunition!

    Controlling inventory making sure firearms are in proper locations, double checking 4473 for errors. Restocking the shelves and racks with merchandise. Experienced with fast bound system!

    E-commerce department:

    Job duties were selling over the website and posting on gun-broker. Answering emails and giving customer service over the phones. Correcting website errors with products not making it online. Fulfilling web orders and making sure they have their ffls in order to proceed with the shipping process. Locating desired items and moving them to correct locations. Process returns and full refunds and following atf regulations.

Cashier

Battlefield Las Vegas
01.2014 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Gun counter girl helping first time shooters and tourist from around the world on shooting experiences. Having gun knowledge from over hundreds of different types of weapons from war 1 to present day. Helping others understand the dangers and risks of firing any firearms. Customer service, cash handling, advice, restocking merchandise, cleaning up vip rooms and bathrooms. Answering phones organizing transportation and taking reservations.

Education

High School Diploma -

Ed W Clark High School
Las Vegas, Nv
05-2005

Skills

  • Sales skills
  • Merchandising and sales
  • E Commerce Sales
  • Audit Reports
  • Customer Service
  • Cash Handling
  • Phones
  • Computers
  • Typing
  • Detail orienated
  • Hospitality
  • Excel
  • Mircosoft Word

Accomplishments

  • Increased productivity [number]% by implementing several process improvements.
  • Project Development - Collaborated with team of [team] in the development of [project].
  • Brought in [number] new customers.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] through effectively helping with [Task].
  • Documented and resolved [Issue] which led to [Results].

Languages

English
Full Professional

Timeline

Sales

Collectors Firearms
06.2021 - 10.2024

Cashier

Battlefield Las Vegas
01.2014 - 06.2021

High School Diploma -

Ed W Clark High School

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Lindsey Gross