Lindsey Hay
Lakeview Surgery Center
Pleasant Hill,IA
24
years of professional experience
Registered nurse experienced with direct patient care and management in multiple fast-paced medical environments. Utilizes advanced nursing skills to ensure high standards of care and patient safety. Track record of effective communication and collaboration within healthcare teams.
Work History
Staff RN, Team Leader, RN Manager
18 Years 4 Months- Implemented quality improvement initiatives to elevate patient satisfaction scores.
- Led nursing staff to enhance patient care and operational efficiency.
- Developed training programs to improve clinical skills and adherence to protocols.
- Managed departmental budgets, ensuring cost-effective resource allocation.
- Collaborated with interdisciplinary teams to optimize surgical workflows and reduce delays.
- Oversaw compliance with regulatory standards, maintaining accreditation requirements effectively.
- Mentored new nurses, fostering professional development and enhancing team collaboration.
- Provided direct patient care, stabilized patients, and determined next course of action.
RN Case Manager
1 Year 7 Months- Performed nursing assessment and managed patient care on a weekly basis for a caseload of 20-25 patients.
- Performed wound cares and wound vacuum cares, foley catheter cares and insertion.
- Provided cardiac disease management teaching and hospitalization prevention.
- Daily monitoring of Telehealth monitored patients - reading daily vitals and responding accordingly.
- Coordinated care plans with interdisciplinary teams to ensure comprehensive patient support.
- Conducted assessments to identify patient needs and develop tailored interventions.
- Educated patients and families on health management and resources available for support.
- Monitored patient progress, adjusting care strategies to enhance outcomes effectively.
- Advocated for patient needs within healthcare systems, ensuring access to necessary services.
RN Coronary Intensive Care Unit
2 Years- Performed various nursing skills, phlebotomy skills, received and initiated physician orders, and collaborated with many multidisciplinary therapies (i.e. social services, Iowa Donor Network, nutritional therapy, pastoral care, physical therapy, respiratory therapy, etc.).
- Performed daily cares involving arterial lines, hemodialysis catheters, central lines, ventilators, feeding tubes, catheters, intravenous starts, and initiation of blood products.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications and monitored patient responses to ensure optimal recovery outcomes.
Health Care Representative
9 Months- Performed various receptionist duties including scheduled clients for classes offered by Mercy Hospital, initiated physician referrals and displayed extensive computer and phone skills.
- Managed patient inquiries and resolved issues to enhance overall customer satisfaction.
- Facilitated patient inquiries and resolved concerns to enhance service satisfaction.
Home Health Aide/Respite Caregiver
1 Year 7 Months- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Performed respite care for caregivers and housekeeping for clients with special needs.
- Provided emotional support to clients, fostering trust and enhancing their overall well-being at home.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Education
Associates' Degree - Nursing
Diploma - Health Sciences
Diploma
Skills
Advanced Cardiac Care
Pediatric Care Coordination
Nursing Team Leadership
Quality improvement
Interdisciplinary collaboration
Workload management
Staff supervision
ACLS Certified
PALS Certified
BLS Certified
Workload optimization
Compassionate care
Timeline
Staff RN, Team Leader, RN Manager
Lakeview Surgery Center
04.2008 - CurrentRead More
RN Case Manager
Iowa Health Home Care
08.2006 - 03.2008Read More
RN Coronary Intensive Care Unit
Iowa Lutheran Hospital
08.2004 - 08.2006Read More
Health Care Representative
Mercy Nurse
11.2003 - 08.2004Read More
Home Health Aide/Respite Caregiver
Ultimate Nursing Services of Iowa
07.2002 - 02.2004Read More
East High School
Diploma
Read More
Iowa State University
Diploma from Health Sciences
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Mercy College of Health Sciences
Associates' Degree from Nursing
Read More