Lindsey Hice
Scranton,AR
Summary
Dynamic CNA/Phlebotomist and Key Holder Supervisor with proven expertise in resident care and exceptional communication skills. Achieved increased patient satisfaction at Ozark Nursing and Rehab through compassionate care and meticulous specimen handling. Demonstrated leadership in improving customer service and store operations at Dollar General.
Overview
1
1
year of professional experience
1
1
Certification
Work History
CNA/ Phlebotomist
Ozark Nursing and Rehab
02.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Key Holder Supervisor
Dollar General
07.2023 - 10.2023
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
Skills
Resident care
Communication
Compassion and empathy
Certification
Lab technician
CNA
Timeline
CNA/ Phlebotomist
Ozark Nursing and Rehab
02.2024 - Current
Key Holder Supervisor
Dollar General
07.2023 - 10.2023
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