Summary
Overview
Work History
Education
Skills
Certification
License
Timeline
Generic

Lindsey Jackson

Houston

Summary

Experienced medical social worker with strong commitment to fostering positive outcomes and enhancing community well-being. Efficient at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in assessments, case management, crisis intervention, and effective communication.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Social Worker

New Vision Hospice & Palliative Care
06.2025 - Current
  • Update client documentation for accurate, compliant and current records.
  • Interview clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Collaborate with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
  • Educate families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
  • Maintain accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
  • Support clients and families with empathy and compassion during difficult times.

Outpatient Medical Social Worker

TEXAS CHILDRENS HOSPITAL WEST CAMPUS
07.2023 - 06.2025
  • Conducts needs assessments, psychosocial assessments, mental health assessments, sexual assault assessment, maltreatment assessments as needed. Complete safety plans as warranted
  • Collaborate with interdisciplinary team
  • Identify resources for families, provide emotional support and brief intervention as indicated
  • Medical Social Worker- Intensive Outpatient Program (July 2023-March2024)
  • Conducts a psychosocial assessment, evaluating patient/family psychosocial risk factors
  • Based on clinical assessment, communicates recommendations with the patient, family and team to support a collaborative family centered approach. Ensures effective communication through patient debriefs with interdisciplinary team as evidenced by documentation in the medical record and/or team observation/feedback
  • Develops an action plan with the patient, family and team taking into consideration variables that impact the patient's plan of care to include social, emotional, physical or environmental factors as evidenced by documentation in the medical record and/or team observation/feedback
  • Co-facilitate caregiver support and psychoeducation groups
  • Developed cultural competence through ongoing professional development opportunities, providing culturally sensitive services to diverse patient populations.
  • Offered crisis intervention services to address urgent concerns related to mental health, substance abuse, or domestic violence issues.

Social Work Intern

MICHAEL E DEBAKEY VA HOSPITAL
08.2022 - 05.2023
  • Utilized interpersonal skills, decision-making, within the Spinal Cord injury unit, inpatient medicine, and outpatient mental health
  • Performed biopsychosocial assessments to evaluate patient strengths, needs, and goals and formulate an action plan tailored to each patient
  • Collaborated with physicians, nurses, and other healthcare staff to promote patient well-being and determine appropriate discharge dates
  • Provided case management and discharge planning

Graduate assistant

BAYLOR UNIVERSITY
08.2022 - 05.2023
  • For Integrated Behavioral Health Certificate program

Social Work Intern

CARING ADOPTIONS
08.2021 - 05.2022
  • Focused primarily on case management, pre-placement assessments, and post-placement assessments

Medical scribe for Dr. Kevin Hude, Hematologist and Oncologist

ONGOLOGY CONSULTANTS
05.2020 - 08.2021
  • Responsible for accurately transcribing all patient encounters into the electronic medical record system and entering medical billing codes

Ambulatory Services Representative II

TEXAS CHILDRENS HOSPITAL
08.2019 - 05.2020
  • Duties within the Family Fertility Center and Reproductive Psychiatry. Assist with check in and check out, coordinate scheduling of patients, serve as liaison between patients, physicians, nurses, and management; answer and handle incoming calls, correctly enter billing information, accurately collect payments, ensure patients are appropriately scheduled/advised according to their treatment plans

Front Office Specialist

TEXAS CHILDRENS PEDIATRICS
06.2018 - 08.2019
  • Assist with check in and check out, coordinate scheduling of patients, answer and handle incoming calls and accurately enter billing information

Education

MASTER OF SOCIAL WORK -

BAYLOR UNIVERSITY
05.2023

BACHELOR OF SCIENCE - Public Health

UNIVERSITY OF TEXAS SAN ANTONIO
05.2016

Skills

  • Compassionate
  • Case management
  • Client advocacy
  • Conflict resolution
  • Multidisciplinary team collaboration
  • Analytical thinking
  • Crisis intervention
  • Case documentation
  • Motivational interviewing

Certification

LMSW- obtained June 2023

License

LMSW obtained 6/2023 in Texas

#110544

Timeline

Social Worker

New Vision Hospice & Palliative Care
06.2025 - Current

Outpatient Medical Social Worker

TEXAS CHILDRENS HOSPITAL WEST CAMPUS
07.2023 - 06.2025

Social Work Intern

MICHAEL E DEBAKEY VA HOSPITAL
08.2022 - 05.2023

Graduate assistant

BAYLOR UNIVERSITY
08.2022 - 05.2023

Social Work Intern

CARING ADOPTIONS
08.2021 - 05.2022

Medical scribe for Dr. Kevin Hude, Hematologist and Oncologist

ONGOLOGY CONSULTANTS
05.2020 - 08.2021

Ambulatory Services Representative II

TEXAS CHILDRENS HOSPITAL
08.2019 - 05.2020

Front Office Specialist

TEXAS CHILDRENS PEDIATRICS
06.2018 - 08.2019

BACHELOR OF SCIENCE - Public Health

UNIVERSITY OF TEXAS SAN ANTONIO

MASTER OF SOCIAL WORK -

BAYLOR UNIVERSITY

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