Lindsey Kana
Summary
Diligent receptionist with solid background in managing front desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist /Children's Party Host
Katy Party Place
Katy, TX
06.2023 - 06.2025
- Greeted and assisted guests, ensuring exceptional customer service experience.
- Managed phone inquiries, maintained appointment schedules, coordinating bookings for events and services.
- Organized front desk operations, optimizing workflow for improved efficiency.
- Collected deposits, fees, and payments.
- Organized engaging activities and games for children, ensuring a fun and inclusive atmosphere.
- Collaborated with parents to plan tailored party themes and special requests.
- Facilitated smooth event execution by coordinating setup, decoration, and cleanup processes.
- Keyholder, open and closed the facility
Front Desk Receptionist/Assistant Dance Instructor
Connolly Dance Arts
Katy, TX
08.2022 - 06.2024
- Assisted in handling phone inquiries and directing calls to appropriate staff members.
- Provided exceptional customer service, addressing client concerns promptly and professionally
- Coordinated communication between instructors and clients to enhance operational flow.
- Assisted lead instructor in planning and executing dance classes for various skill levels.
- Collaborated with team members to organize recitals and showcase events for students.
- Assisted in maintaining a clean and safe studio space, adhering to health guidelines and promoting a positive atmosphere for learning.
Education
BBA - Accounting And Finance
University of Arkansas
Fayetteville, AR05-2029
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Problem-solving skills
- Team collaboration
Involvement & Leadership
- Participated in a high school dance team and held an officer position for 2 years.
- Current member of the Kappa Delta sorority at the University of Arkansas and serve on the recruitment team.
Timeline
Front Desk Receptionist /Children's Party Host
Katy Party Place
06.2023 - 06.2025
Front Desk Receptionist/Assistant Dance Instructor
Connolly Dance Arts
08.2022 - 06.2024
BBA - Accounting And Finance
University of Arkansas