Public relations and communications specialist adept at media relations, special events coordination, issues management and community relations.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Mass Communications Specialist
United States Navy, USS Harry S. Truman
Norfolk, VA
06.2021 - 06.2025
Collaborated with media to encourage ships company and product coverage and promote brand mission and values.
Managed internal, external and crisis communications.
Drafted and edited content for organizational publications and sailor newsletters.
Aligned projects and daily activities with company vision, strategies and tactics.
Consulted with advertising agencies to arrange promotional campaigns in various types of media.
Raised brand awareness through consistent marketing efforts and product campaign launches.
Defined and achieved project and overall organizational vision, strategies and tactics.
Researched, negotiated, implemented and tracked advertising and public relations activities.
Key Holder
Clothes Mentor
Goshen, IN
06.2020 - 05.2021
Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Kept business operations moving smoothly by drafting sales reports, coordinating staff schedules and managing opening and closing procedures.
Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Examined incoming inventory, merchandised shelves and prevented shrinkage.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Trained team members in successful strategies to meet operational and sales targets.
Marked-down clearance items and relocated merchandise to proper store areas.
Employee Trainer
Panera Bread
Goshen, IN
06.2019 - 06.2020
Developed and maintained courteous and effective working relationships.
Maintained excellent attendance record, consistently arriving to work on time.
Worked with customers to understand needs and provide excellent service.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Opened and closed cash registers and bakery.
Consolidated and operated the food making process.
Library Page
Cleveland Branch Public Library
Cleveland, IN
01.2018 - 09.2019
Mitigated librarian workload by independently managing basic patron requests and locating materials.
Showed patrons where to find library resources and collected equipment, reference pieces and other items.
Kept library shelves and printed materials well-stocked and organized according to established system.
Assisted staff with completing special projects and helped run programs.
Safeguarded library book and periodical inventory.
Placed books on proper shelves when returned to circulation.
Education
High School Diploma -
Concord Community High School
Elkhart, IN
08.2017 - 05.2021
No Degree - Commercial Photography
Elkhart Area Career Center
Elkhart, IN
05.2001 -
No Degree - Mass Communications
Defense Information School
Fort George G Meade, MD
05.2001 -
No Degree - Graphic Design
Defense Information School
Fort George G Meade, MD
05.2001 -
Skills
Media relations
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Timeline
Mass Communications Specialist
United States Navy, USS Harry S. Truman
06.2021 - 06.2025
Key Holder
Clothes Mentor
06.2020 - 05.2021
Employee Trainer
Panera Bread
06.2019 - 06.2020
Library Page
Cleveland Branch Public Library
01.2018 - 09.2019
High School Diploma -
Concord Community High School
08.2017 - 05.2021
No Degree - Commercial Photography
Elkhart Area Career Center
05.2001 -
No Degree - Mass Communications
Defense Information School
05.2001 -
No Degree - Graphic Design
Defense Information School
05.2001 -
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