LINDSEY KLCO
Cleveland Clinic & Purpose Care
Lakewood,OH
24
years of professional experience
Registered Nurse, U.S. Navy Veteran, and relationship-driven healthcare professional with 24 years of healthcare experience, including 14 years as an RN across oncology, infusion, home care, and case management settings. Recognized for building trusted relationships, educating patients and healthcare professionals, and navigating complex clinical and operational challenges. Experienced in prospecting, client communication, training, workflow coordination, and cross-functional collaboration. Seeking opportunities in medical device sales, pharmaceutical sales, clinical education, customer success, healthcare technology, or healthcare consulting.
Work History
Registered Nurse Case Manager
14 Years 3 Months- Facilitated patient education and support services to enhance care quality in oncology infusion and case management environments.
- Established and maintained strong partnerships with physicians, advanced practice providers, nurses, patients, caregivers, and interdisciplinary teams to support effective healthcare delivery.
- Delivered informative sessions to patients and families, enhancing understanding of diagnoses, medication management, treatment options, and healthcare processes.
- Orchestrated comprehensive care plan strategies, engaging multiple healthcare teams to optimize patient outcomes and satisfaction.
- Mastered new technologies and electronic medical record workflows, contributing to seamless organizational initiatives.
- Facilitated communication and support for patients, families, and colleagues, ensuring efficient management of competing demands in high-pressure situations.
REAL ESTATE OPERATIONS ASSISTANT
5 Years 2 Months- Oversaw coordination of client communications, transaction logistics, scheduling, and documentation management to ensure seamless residential real estate processes.
- Spearheaded lead generation efforts and cultivated relationships to support strategic business expansion.
- Managed client engagement and support throughout all stages of the buying and selling journey.
- Cultivated customer relationships and enhanced business development strategies through proficient application of CRM platforms and technological resources.
- Facilitated efficient transaction management and deadline adherence while maintaining exceptional client service standards.
HOSPITAL CORPSMAN
7 Years 1 Month- Coordinated and streamlined healthcare operations and medical services, effectively managing challenges in high-pressure environments.
- Enhanced leadership and communication skills to foster effective teamwork and resolve challenges.
- Executed patient care and medical support services, consistently maintaining high operational standards.
- Demonstrated commitment and discipline through seven years of service, resulting in honorable discharge.
Education
Bachelor of Science - Nursing
Skills
Strategic relationship cultivation
Clinical training and development
Customer support expertise
Prospecting & Lead Generation
Geographic market development
Strong communication abilities
Oncology services
Home Care & Case Management
Cross-functional teamwork
Workflow Optimization
Problem Solving & Conflict Resolution
CRM implementation
Timeline
REAL ESTATE OPERATIONS ASSISTANT
Keller Williams & Howard Hanna
10.2016 - 12.2021Read More
Registered Nurse Case Manager
Cleveland Clinic & Purpose Care
11.2011 - 02.2026Read More
HOSPITAL CORPSMAN
United States Navy
01.2002 - 02.2009Read More
Capella University
Bachelor of Science from Nursing
Read More