Lindsey Kohser
Summary
Accomplished Nursing Services Supervisor leading team members at Guilford County Department of Public Health. Expert in nursing and health education, demonstrating strong analytical skills and effective staff management. Skilled in fostering professional growth and promoting a team-oriented environment.
Overview
19
19
years of professional experience
Work History
Nursing Services Supervisor
Guilford County Department Of Public Health
07.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Delegated tasks and provided leadership for 9 registered nurses and support personnel.
- Applied strong leadership talents and problem-solving skills to maintain nursing team efficiency and organize workflows.
- Handled client complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Improved client satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Mentored new nursing staff members to promote adherence to established best practices and foster professional growth.
- Answered questions and addressed concerns from employees via email, phone, and in person.
- Managed staffing needs efficiently by creating flexible schedules that maximized coverage during peak times without exceeding budget constraints.
- Increased staff retention through effective communication, mentorship, and professional development opportunities.
- Ensured compliance with regulatory standards through regular audits of documentation, policies, and procedures.
- Organized department in accordance with administrative guidelines to provide specified nursing services to meet legal, organizational and medical staff guidelines.
- Enhanced patient care quality by implementing evidence-based nursing practices and protocols.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Established and maintained effective communication with staff and community organizations to promote high-quality patient care.
Nurse Specialist, Team Leader
Guilford County Department Of Public Health
09.2021 - 07.2023
- Coordinated services for a team of 6-8 registered nurses which included visits with nurses, monitoring OSHA compliance, and providing input to the supervisor regarding the quality and quantity of the team's performance.
- Assisted with responsibility for the team in supervisors absence.
- Supported team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Held quarterly team meetings to inform team members of updates.
- Promoted team-building activities.
Nurse Specialist
Guilford County Department Of Public Health
09.2014 - 09.2021
- Provided direct public health nursing services,
- Educated the public on disease prevention strategies through community presentations and written materials.
- Prevented illness by educating the public on healthy practices to stop disease.
- Strengthened relationships with community partners by participating in collaborative events focused on improving the local public health landscape.
- Assessed and responded to individual and community health education needs.
- Improved community health by conducting assessments, identifying needs, and implementing targeted interventions.
- Collaborated with interdisciplinary teams to develop public health programs aimed at promoting wellness and preventing chronic diseases.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Monitored ongoing medical conditions such as asthma or diabetes, adjusting plans of care accordingly to maintain optimal wellness levels.
- Educated clients on various health topics to promote overall health and well-being.
- Developed plans of care and made referrals as necessary for clients with health concerns.
- Communicated with healthcare team members to plan, implement, and enhance treatment strategies.
Registered Nurse, PACU
Moses Cone Surgery Center
03.2007 - 09.2014
- Provided expert ambulatory perioperative nursing care to pediatric, adult, and geriatric populations.
- Provided timely interventions to address airway management complications such as respiratory depression or obstruction in post-operative patients.
- Reduced complications by promptly identifying and addressing post-operative issues in PACU patients.
- Enhanced patient recovery by providing comprehensive post-anesthesia care and monitoring vital signs.
- Decreased medication errors by meticulously administering medications following proper protocols and verifying dosages.
- Prevented complications from anesthesia side effects such as nausea or vomiting using effective medication administration techniques.
- Provided emotional support to patients and their families during the recovery process, easing anxiety related to surgery outcomes.
- Contributed to efficient unit operations by assisting in the orientation of new staff members to PACU procedures and best practices.
- Ensured continuity of care by effectively documenting patient assessments, interventions, responses, and progress in electronic medical records systems.
- Supported healthy working environment, adhering to patient safety protocol, complying with hospital policies and maintaining situational awareness.
- Increased quality of care by participating in ongoing professional development opportunities related to PACU nursing practice.
- Streamlined the discharge process for PACU patients, ensuring thorough education on home care instructions and follow-up appointments.
- Promoted teamwork among colleagues through active participation in huddles, meetings, initiatives, and collaborative projects within the department.
- Evaluated patients' pain levels, implementing correct dosage of medication to alleviate discomfort.
- Took vitals and assessed patients in recovery room following surgical procedures.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Registered Nurse, Pediatrics
Cone Health System
03.2005 - 03.2007
- Provided comprehensive nursing care to infant, pediatric, and adolescent patient populations.
- Provided nursing care in the Pediatric Intensive Care Unit on a rotational basis.
- Provided a vast array of clinical nursing skills including medication administration/IV management, nursing assessment of many clinical diagnoses, mechanical ventilation, central catheter care, and educational support.
- Provided emotional support to families during difficult times, fostering trust and establishing a positive rapport with the healthcare team.
- Facilitated smooth transitions between shifts through clear communication with colleagues, ensuring continuity of care for all patients.
- Provided training to parents and caregivers on proper medication administration, leading to better adherence and improved treatment outcomes.
- Demonstrated compassion and professionalism when addressing the unique emotional needs of pediatric patients, fostering an environment that promoted healing and recovery.
- Utilized effective communication techniques when explaining medical procedures to children, reducing anxiety levels and increasing cooperation during treatments.
- Managed complex pediatric cases by collaborating with specialists and coordinating care plans, resulting in a comprehensive approach to patient needs.
- Collaborated with multidisciplinary teams to provide optimal care for pediatric patients, resulting in improved overall satisfaction ratings.
- Contributed to quality improvement initiatives within the department by participating in audits, staff meetings, and policy reviews regarding pediatric care best practices.
- Enhanced patient care by developing individualized pediatric nursing plans and evaluating outcomes.
- Mentored new nursing staff members on proper protocol adherence, leading to increased competency rates within the team over time.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Promoted a healing environment within the pediatric unit by maintaining cleanliness standards and adhering to infection control protocols.
Education
Associate of Science - Nursing
State University Of New York, Farmingdale
Farmingdale, NY06.2000
Skills
- Strong Analytical Skills
- Training and Mentoring
- Strong Interpersonal Skills
- Organized
- Detailed
- Good Communicator
- Goal-Oriented
- Staff Management
- Employee Motivation
- Team Oriented
- Nursing and Health Education
Additional Information
Licensed as a Registered Nurse- 2000-present
Certified in Basic Life Support (BLS)
Timeline
Nursing Services Supervisor
Guilford County Department Of Public Health
07.2023 - Current
Nurse Specialist, Team Leader
Guilford County Department Of Public Health
09.2021 - 07.2023
Nurse Specialist
Guilford County Department Of Public Health
09.2014 - 09.2021
Registered Nurse, PACU
Moses Cone Surgery Center
03.2007 - 09.2014
Registered Nurse, Pediatrics
Cone Health System
03.2005 - 03.2007
Associate of Science - Nursing
State University Of New York, Farmingdale
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