Lindsey Lewis
Littleton,CO
Summary
I am experienced in veterinary client service, adept at managing front desk operations and ensuring smooth patient flow. I am skilled in appointment scheduling, client communication, and handling administrative tasks. I have a strong focus on teamwork and adaptability, consistently delivering high-quality results that meet evolving needs as well as a friendly demeanor with a passion for animal care and client satisfaction.
Overview
6
6
years of professional experience
Work History
CSR
The Ranch Veterinary Hospital
01.2026 - 07.2026
- Managed customer inquiries and provided accurate information regarding veterinary services.
- Assisted in scheduling appointments, ensuring efficient use of clinic resources.
- Developed strong relationships with clients, enhancing customer loyalty and satisfaction.
- Trained new staff on customer service protocols and hospital policies.
- Collaborated with veterinary staff to streamline communication and service delivery.
Veterinary Receptionist
Woodlawn Veterinary Hospital
12.2023 - 12.2025
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling
- Maintained accurate patient records using veterinary management software
- Assisted veterinarians with client education on pet care and treatment options
- Coordinated communication between clients and veterinary staff
- Processed payments and managed billing inquiries
- Organized and maintained office supplies
- Managed multi-line phone system
- Provided compassionate support during difficult situations, such as end-of-life decisions
- Entered data from pet records and office visits into computer system
- Maintained office and waiting room, keeping common areas clean and tidy
Kennel Technician
4Paws4Life Rescue
09.2022 - 11.2023
- Provided daily care and feeding for rescued animals, ensuring health and well-being
- Maintained cleanliness and sanitation of kennel facilities to promote a safe environment
- Walked boarded dogs and ensured enrichment items were safe to remain in kennels
- Trained new staff in kennel maintenance, animal care and feeding protocols
Stock Coordinator
Tommy Bahama
09.2021 - 09.2022
- Implemented organizational systems for efficient storage and retrieval of stock items
- Monitored stock movements, identifying discrepancies and resolving issues swiftly
- Assisted in training new team members in inventory control procedures and safety protocols
- Facilitated timely restocking of shelves, resulting in higher customer satisfaction levels due to consistent product availability
Assistant Manager
Kirkland's Home Goods
10.2020 - 09.2021
- Led team in daily operations to enhance customer satisfaction and store performance
- Coordinated visual merchandising initiatives to enhance product presentation and drive customer engagement
- Managed inventory levels using POS systems, ensuring optimal stock availability and minimizing shrinkage
- Transported daily cash intake to local bank
Education
Bachelor of Science - Conservation Biology and Communications
Auburn University
Auburn, AL05-2018
Skills
- Proficient with Avimark and EZVet
- Data entry
- Professional telephone demeanor
- Appointment scheduling
- Payment Processing
- Medication Dispensing
- Food and Stock Ordering
- Exam Room Preparation
Timeline
CSR
The Ranch Veterinary Hospital
01.2026 - 07.2026
Veterinary Receptionist
Woodlawn Veterinary Hospital
12.2023 - 12.2025
Kennel Technician
4Paws4Life Rescue
09.2022 - 11.2023
Stock Coordinator
Tommy Bahama
09.2021 - 09.2022
Assistant Manager
Kirkland's Home Goods
10.2020 - 09.2021
Bachelor of Science - Conservation Biology and Communications
Auburn University