Lindsey Mayberry
Easton,PA
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
13
13
years of professional experience
Work History
Senior Digital Sales Rep III
Automatic Data Processing Insurance Agency, Inc
06.2021 - Current
- Licensed Property & Casualty Agent in 44 states
- ADP SuperStarts Qualifier FY '24
- Adhere to legal requirements and agency industry regulations in selling workers compensation insurance policies
- Partner with a team of payroll representatives to educate clients and prospects on workers compensation insurance
- Engage in cross-selling sales practices to strengthen clients' insurance portfolios and increase agency's sales goals
- Research appropriate quotes based on risk information through partnerships with multiple A-Rated insurance carriers
- Maintain relationships with carrier representatives, stay informed of new carrier procedural changes and market trends
- Provided exceptional post-sales support, ensuring client satisfaction and long-term retention
- Present all coverage and premium options in detail to potential policy holders, addressing all questions and concerns
Elite District Manager
Automatic Data Processing, Inc
07.2014 - 06.2021
- ADP SuperStars Qualifier FY '16 140%, FY '17 125%, FY '18 145%, FY '19 119%
- ADP President's Club Qualifier FY '16 131%, FY '17 108%, FY '18 112%, FY '20 111%
- Rep of the Year Award, 2018
- Advisory Board Member, Executive Officer
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning
- Mentored and coached new hires to top producing sales representatives by showing my best practices and sales techniques
- Ensured payroll tax compliance with federal/state/local regulations
- Consulted businesses across a national sales territory within various industries on ADP's Human Capital Management solutions
- Acted as a resource for small to medium business owners on ever-changing state and government compliance regulations
- Encouraged upselling of additional products and services through an acquired understanding of customer business needs
- Demonstrated ADP technology to show potential customers benefits and advantages to encourage purchase
- Maintained up-to-date knowledge of competitor products and pricing market served
- Fostered and retained client relationships past the point of sale
- Appointed business unit liaison between implementation and sales representatives
Client Migration Service Representative
Automatic Data Processing, Inc
05.2013 - 07.2014
- Employee of the Month, June 2013 at 129%
- Informed clients through multiple avenues of communication of current platform being discontinued
- Initiated the migration process through analysis, logistical coordination, and communication with implementation
- Provided information about company products and services, and capitalized on upsell opportunities
- Increased customer retention with exceptional interpersonal skills and proactive problem-solving abilities
Data Specialist, Internship
Automatic Data Processing, Inc
12.2012 - 04.2013
- Performed research on prospective and existing data to ensure accuracy in Salesforce
- Reviewed and updated client and prospect correspondence files and database information to maintain accurate records
- Recommended changes to existing process to improve accuracy, efficiency, and responsiveness for sales associates
- Maintained positive and open business relationships with different business units
- Consistently met deadlines and delivered high-quality work, demonstrating a strong commitment to excellence in data management
Education
Master of Science in Human Resources - Human Resources Management
The University of Scranton
Scranton, PA05.2022
Bachelor of Arts in Communication Studies -
Kutztown University of Pennsylvania
Kutztown, PA05.2013
Skills
- Payroll Software Processing
- Payroll System Integration
- Payroll Discrepancies Tax Calculations
- Payroll Federal/State/Local Tax Regulations
- Teamwork and Communication
- Written Communication Proficiency
Timeline
Senior Digital Sales Rep III
Automatic Data Processing Insurance Agency, Inc
06.2021 - Current
Elite District Manager
Automatic Data Processing, Inc
07.2014 - 06.2021
Client Migration Service Representative
Automatic Data Processing, Inc
05.2013 - 07.2014
Data Specialist, Internship
Automatic Data Processing, Inc
12.2012 - 04.2013
Master of Science in Human Resources - Human Resources Management
The University of Scranton
Bachelor of Arts in Communication Studies -
Kutztown University of Pennsylvania