Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Zachary McWhirter

Salado,TX

Summary

Driven professional with more than 12 years in grocery and pharmacy retail store experience. Determined and experienced in product inventory, merchandising, stocking, cash handling and supervising employees.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Delivery Driver

Amazon Prime
12.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries timely and in good condition.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Store Manager

Cefco
07.2023 - 10.2023
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.

Inventory Specialist, Pharmacy Technician

Walgreens
03.2019 - 04.2023
  • Opens and closes store in absence of store management
  • Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers
  • Models and delivers distinctive customer experience
  • Engages customers by greeting them and offering assistance with products and services
  • Responsible for holding store keys to open and close without management as necessary
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions
  • Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products
  • Stocked, labeled and inventoried medication to keep accurate records
  • Performed various pharmacy operational activities

Merchandiser

Frito Lay, Inc.
09.2018 - 12.2018
  • Created visual marketing and styled window displays
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays
  • Ensured products appeared at correct locations in correct quantities
  • Rotated manufacturer products as needed
  • Established strong vendor relationships to maintain and support business
  • Assembled promotional displays, including quarter and full-size point of purchase displays
  • Loaded and unloaded merchandise using ladders and pallet jacks
  • Organized store merchandise racks by size, style and color

Assistant Store Director

Brookshire Brothers
09.2011 - 04.2018
  • Ensured customers were satisfied with their shopping experience
  • Maintained full service departments
  • Maintained ad items and special promotion items on a daily basis
  • Merchandise according to requirements and programs for profitability of store operations
  • Supervised employees engaged in sales work, reconciling cash with sales receipts and keeping operation records
  • Ordered and/or supervised ordering of merchandise
  • Maintained budgeted inventory levels
  • Ensured compliance of employees with established security, sales and record keeping procedures and practices
  • Maintained production standards for all job functions within the retail store
  • Followed and managed training programs
  • Answered customer complaints and/or inquiries

Education

High School Diploma -

Killeen High School
Killeen, TX
2007

Some College (No Degree) - Psychology

University of Austin
Austin, TX

Skills

  • Excellent communication skills
  • Vendor relations
  • Planogram design
  • Customer service-oriented
  • Inventory control
  • Merchandising
  • Inventory stocking
  • Money handling
  • Pharmacy Technician

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Delivery Driver

Amazon Prime
12.2023 - Current

Store Manager

Cefco
07.2023 - 10.2023

Inventory Specialist, Pharmacy Technician

Walgreens
03.2019 - 04.2023

Merchandiser

Frito Lay, Inc.
09.2018 - 12.2018

Assistant Store Director

Brookshire Brothers
09.2011 - 04.2018

High School Diploma -

Killeen High School

Some College (No Degree) - Psychology

University of Austin

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Zachary McWhirter