Summary
Overview
Work History
Education
Skills
Certification
Timeline
Trainer Certificates
Trainor Certifications
Generic

Damian Blanco

Aurora,CO

Summary

Dedicated and mission-driven Youth Services Specialist Supervisor with extensive experience in juvenile justice, crisis management, emergency response, change management and staff leadership. Over eleven years of progressive responsibility within a juvenile detention facility at Gilliam Youth Services, including supervising individuals and teams, managing facility-wide safety and programming operations, leading through crisis, overseeing training, and ensuring compliance with state and division policies. Recognized for strong ethical leadership, trauma‑responsive approaches, and commitment to youth rehabilitation and staff development. Well equipped to support the facility through strategic oversight, critical problem solving, and a relentless focus on integrity, safety and professional standards.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Youth Services Specialist II (YSS II)

Gilliam Youth Services Center
03.2025 - Current
  • Supervise to compliance both on the floor and in admissions ensuring performance quality, accountability, and adherence to Division polices, procedures and operational practices.
  • Provide information and instruction to staff and administration as it relates to crisis intervention for the facility and youth to prevent and respond to crisis, including suicide management.
  • Conduct and document safety, fire, and health inspections.
  • Ensure court procedures are followed and documentation is completed and accurate.
  • Complete and Review intakes and releases to policy verifying when you are legally detainable and releasable.
  • Ensure compliance with Division policies as it relates to visitation and allowable youth center personnel.
  • Conduct crisis interventions, safety inspections, life-safety checks, PREA inspections, internal and external safety checks, shift logs and policy required documentation.
  • Monitor the use of physical responses per Division policy.
  • Review and provide quality assurance to shift logs, incident reports, rosters, group sheets, room check sheets, and all other youth documentation to ensure accuracy and compliance with Division policies.
  • Conduct Admissions team meetings to improve practices and establish an open line of communication to promptly addresses areas of needed growth and celebrate team successes.
  • Monitor youth movement, behavior, and special management programs.
  • Serve as a QMAP certified supervisor and Health Care Liaison. This includes triaging medical emergencies, contacting on-call physicians, and administering medications when medical personnel are not in the Youth Center.
  • Manages the adherence to daily structured programming and leisure activities.
  • Train new YSS I staff and newly promoted YSS IIs in policy, documentation, emergency response, and youth programming through the Youth Center Training and Orientation Program.
  • Maintain accurate records of daily activities, incidents reports, youth records, intake and releases accordingly to include the use of shift logs, Fusion entry and entry into the Trails database.
  • Complete thorough and accurate Critical Incident Reports in Trails and through INotify, ensuring all proper notifications are made including the Child Abuse Hotline when applicable.
  • Utilize the camera system to monitor activities, ensure accurate reporting, coach and mentor staff and enhance overall security measures.
  • Participate in facility debriefings of critical incidents when required.
  • Conduct shift briefings ensuring that pertinent information is communicated to the oncoming shift.
  • Engage with youth, promoting a safe and supportive environment through positive rapport building and accountability.

Firefighter Recruit

Thornton Fire Department
01.2025 - 02.2025
  • Learned and applied safety protocols for emergency response situations.
  • Participated in physical fitness training to maintain optimal readiness levels.
  • Collaborated with team members to conduct equipment inspections and maintenance.
  • Gained experience in first aid administration and CPR techniques.
  • Observed experienced firefighters to understand rescue operations and tactics.
  • Adapted quickly to dynamic environments during simulated emergency scenarios.
  • Developed strong situational awareness abilities by regularly practicing simulated emergency scenarios.
  • Supported fellow trainees by sharing knowledge, experiences, and skills acquired throughout the training process.
  • Strengthened physical fitness levels necessary for demanding job tasks through consistent exercise routines.
  • Collaborated with team members during drills, improving communication and teamwork under pressure.
  • Developed leadership skills through high pressure simulations and team activities.

Youth Services Specialist III (YSS III)

Gilliam Youth Services Center
10.2017 - 12.2024
  • As a Youth Servies Specialist III (YSS III), I continued to carry out all duties listed in Youth Services Specialist II
    (YSS II) and the Correctional Youth Security Officer I (CYSO I) positions in addition to the duties outlined below.
  • Managed and deployed YSS I and YSS II staff assigned to the shift.
  • Directed responses to crisis situations on the shift as they arise.
  • As one of the Fire Marshalls for the facility I conducted regular and thorough fire inspections and fire drills. In addition I assisted in planning, facilitate and debrief fire and emergency drills to all staff in the facility.
  • As on of the Fire Marshalls for the facility I conducted regular and thorough fire inspections and fire drills. In addition I assisted in planning, facilitate and debrief fire and emergency drills to all staff in the facility.
  • Ensured proper hygiene and sanitation of the facility was maintained.
  • Worked closely with Denver Fire to ensure the youth center is up to date in regards to fire code specifically in regards to the updated fire suppression system.
  • Ensured that shifts have the adequate coverage needed to meet minimum youth to staff ratios and prepare in
    advance for potential call offs and emergency staffing needs to ensure safety.
  • As the facility scheduler, I was responsible for maintaining the building schedule, ensuring adequate staffing, determining where newly hired staff need to be placed, and maintaining leave and timekeeping.
  • Coached and mentored staff during each shift throughout programming, specifically focusing on Code of Conduct, safe practices, building positive professional rapport with youth, and adhering to Division policies and
    procedures.
  • Lead and demonstrate effective crisis management during emergency situations, often being required to serve as incident commander staying calm, and level headed during high risk situations.
  • Authorized special programs on the shift and weekends, as the highest level supervisory staff on duty with coordination with administration to maintain safety.
  • Served as a certified instructor of American Safety and Health Institute (ASHI) CPR and First Aid, Fire Safety and Emergency Procedures and Report Writing.
  • Authorize special programs on the shift and weekends, as the highest level supervisory staff on duty with coordination with administration.
  • Provided direct supervision of numerous YSS I and YSS II staff. This included assigning duties, developing
    expectations, evaluating performance plans and directing the professional development of subordinate staff to help them be successful in their roles and in their careers.
  • Trained staff on relevant policies as Division policy often changes within the state.
  • Held staff accountable for Division policy violations through progressive discipline as outlined in Colorado State Personnel Board Rules.
  • Develop and implement performance improvement measures, such as performance improvement plans or
    corrective actions, with approval of facility administration.
  • Completed and documented monthly formal supervisions with staff as well as completing quarterly, mid-year and closeout evaluations of the staff I directly supervise following the informed supervision model.
  • As one of the facility's Grievance Officers, I resolved informal staff and youth grievances.
  • Facilitated, documented and tracked all incident debriefs for the facility to include critical incidents with a focus on what went well, areas for improvement, completion and accuracy. This required meeting with staff and youth involved in the incident, reviewing all documentation for completion and accuracy, and reviewing video of the incident.
  • Represent the facility on various committees, work groups, and program development to include Sanctuary
    (trauma responsive care model), Dialectical Behavioral Therapy (DBT) Model, Restorative Community Justice, the Safety Committee, Leadership Team, Positive Supports and Interventions 2.0 and Employee Appreciation Committee.
  • Work with the units and admissions or control during staff shortages.
  • Complete thorough and accurate Critical Incident Reports in Trails and through INotify, ensuring all proper notifications are made including the Child Abuse Hotline when applicable.
  • Utilize open communication with staff, Administration, internal and external stakeholder, parents, guardians, and professionals on a daily basis remaining professional and respectful at all times.
  • Assist with community partnerships programs.
  • Attend, participate, and often facilitate staff team meetings, daily operational shift briefings, team-building activities, administrative meetings, and other assigned committees meetings.
  • As a Youth Center Trainer, train new YSS I staff as well as newly promoted YSS IIs and YSS IIIs in all areas of
    Division policy, youth center programming, documentation.
  • Track all of the facility's incident reports and analyze data trends for fights and assault, levels of escalation, levels of physical response, high liability days of the week and times of day, high risk programming areas, and number of staff responded.

Youth Services Specialist II

Gilliam Youth Services Center
04.2017 - 10.2017

As a Youth Services Specialist II (YSS II), I continued to carry out all duties listed in the Correctional Youth Security Officer I (CYSO I) position in addition to the duties outlined below.

  • Ensured YSS I accountability for quality and quantity of work, take corrective measures, and provide coaching, mentoring, and training to YSS I's.
  • Ensured staff compliance with the facility and DYS policies, procedures, and operational practices.
  • Provided information and instruction in one-to-one crisis intervention for the facility and to youth to avert crisis, including suicide management.
  • Conducted and documented safety, fire, and health inspections.
  • Ensured all room checks, medication administration, recreation, room restrictions, and discipline programs are maintained as required by the facility standards and procedures.
  • Ensure all room checks, medication administration, recreation, room restrictions, and discipline programs are maintained as required by the facility standards and procedures.
  • Assisted YSS IIIs with timekeeping coordination and KRONOS (facility timekeeping system) editing.
  • Facilitated team meetings in collaboration with YSS IIIs.
  • Ensured that youth grievance policy and procedure are followed. Reviewed grievances to include investigation, follow up and appropriate action.
  • Managed the adherence to daily structured programming and leisure activities.
  • Reviewed and make changes in work schedule and duty assignments for CYSO I's to ensure adequate coverage for facility programs and facility safety and security.
  • Documented observations and critical incidents that occurred in living units using TRAILS database.
  • Monitored movement and behavior of youth.
  • Directed and responded to crises.
  • Monitored use of physical and mechanical restraints, per DYS policy.
  • Assisted with or assign staff to complete internal and/or external youth transports.
  • Oversaw the cleanup of living units, daily hygiene routine, and laundry needs.
  • Ensured compliance for youth with special needs and on special management programs.
  • Ensured adherence to all daily programming requirements.
  • Participated in facility debriefings of critical incidents when required.
  • Facilitated debrief meetings following physical management incidents and ensures medical staff notification.
  • Facilitate debrief meetings following physical management incidents and ensures medical staff notification.
  • Administered medications to youth and serve as a Health Care Liaison when needed.
  • Provided on-site direction in ensuring appropriate school supervision, in conjunction with the YSS III.
  • As a continued Youth Center Trainer, trained new staff and new YSS IIs in all areas of Division policy, Youth Center programming, documentation. When training YSS IIs train to all duties outlined in the YSS II position.

Correctional Youth Security Officer I

Gilliam Youth Services Center
06.2014 - 04.2017
  • Provide a high level of supervision to all youth assigned to my care ensuring that safety and security is
    maintained at all times taking necessary precautions.
  • Adhere to all Division of Youth Services policies and procedures while modeling professionalism and integrity.
  • Assess and document youth behavior for suicidal, medical, escape risk, special needs, and room restrictions.
  • Follow safety protocols outlined in policy and training regarding physical responses to include both utilization and documentation.
  • Use appropriate physical force when necessary in compliance with PSI (Protective Supports and Interventions).
  • Escort or transport youth to and from appointments and activities.
  • Provide orientation to youth about the facility rules and routines.
  • Adhere to the youth center schedule and programming.
  • Facilitate daily psycho-educational groups to enhance youth coping skills.
  • Be mindful of trauma and work to provide a trauma responsive environment for youth and peers.
  • Build and maintain positive professional rapport with youth.
  • Manage mental health and behavior needs.
  • Participate in treatment meetings and committee meetings.
  • Providing individual and group mentoring to youth.
  • Treat all youth and peers with dignity and respect.
    Maintain a high level of integrity.
  • As a facility Fire Inspector, complete and document routine and thorough fire safety and Sanitary inspections of the facility.
  • Follow policy in regards to being a mandatory reporter.
  • Hold youth accountable to facility expectations through progressive discipline.
  • Ensure all of my documentation is clear, concise and complete to include incident reports, Minor Rule Violations, shift logs, room checks, search forms.
  • Complete all yearly mandatory training requirements.
  • Facilitate youth recreation maintaining youth safety while promoting healthy exercise and group activities.
  • As a Field Training Officer, train new staff in all areas of Division policy, youth center programming,
    documentation.

Education

High School Diploma -

Gadsen High School
Anthony, NM
05-2009

Skills

  • Emergency Response and Crisis Management
  • Youth Rapport Building and De-escalation
  • Non-violent Interventions
  • Personnel Management
  • Strategic Planning
  • Team Operations
  • Stakeholder Engagement
  • Critical Problem-Solving
  • Report Writing
  • Crisis Communications and Documentation
  • Operations management
  • Staff development and Leadership

Certification

  • Positive Supports and Interventions - Physical Response
  • Training
  • Verbal Judo/ De-Escalation
  • Crisis Management
  • Critical Incidents
  • Mandatory Reporting
  • Report Writing
  • CPR/ First Aid/ Health Care Liaison
  • Motivational Interviewing
  • Restorative Community Justice
  • Trauma Informed Care
  • Health Care Liaison
  • QMAP
  • Admissions
  • Main Control
  • Fire Safety
  • Suicide Precaution Monitoring
  • Dialectical Behavior Therapy

Timeline

Youth Services Specialist II (YSS II)

Gilliam Youth Services Center
03.2025 - Current

Firefighter Recruit

Thornton Fire Department
01.2025 - 02.2025

Youth Services Specialist III (YSS III)

Gilliam Youth Services Center
10.2017 - 12.2024

Youth Services Specialist II

Gilliam Youth Services Center
04.2017 - 10.2017

Correctional Youth Security Officer I

Gilliam Youth Services Center
06.2014 - 04.2017

High School Diploma -

Gadsen High School

Trainer Certificates

  • CPR/ First Aid - American Safety and Health Institute
  • Report Writing
  • Emergency Procedures and Fire Safety

Trainor Certifications

  • CPR/ First Aid - American Safety and Health Institute
  • Report Writing
  • Emergency Procedures and Fire Safety