Lindsey Norris
Willard Detox
Fremont,OH
1
Certification
4
years of professional experience
Dedicated Behavioral Health Technician Manager skilled in crisis intervention, emergency response, and patient observation. Proven ability to deliver compassionate care while managing operational workflows and promoting team collaboration.
Work History
Behavioral Health Technician Manager
3 Years 3 Months- Documented patient progress using electronic health record systems, maintaining accurate records.
- Implemented crisis intervention techniques to de-escalate potentially volatile situations effectively.
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Overseeing the Behavioral Health Technician department for all shifts and maintaining operations of the floor,
Laborer
9 Months- Loaded, unloaded, and moved material to and from storage and production areas.
- Ensuring the quality of paint cans.
- Collaborated with team members to optimize workflow and improve productivity.
- Trained new employees on safety protocols and standard operating procedures.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
Education
High School Diploma
Skills
Mental health support
Patient observation
Rounds management
Substance abuse experience
Crisis intervention
Emergency response
Managing operations
Certification
- CDCA
Timeline
Behavioral Health Technician Manager
Willard Detox
03.2023 - CurrentRead More
Laborer
Envases
04.2022 - 01.2023Read More
Clyde High School
High School Diploma
Read More