Lindsey Pacheco
Star City
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
10
10
years of professional experience
Work History
Patient Support Specialist
Mainline
12.2023 - Current
- Provided empathetic support to patients during difficult medical situations, fostering trust and rapport.
- Served as a liaison between patients, families, physicians, and other healthcare professionals to facilitate clear communication.
- Improved patient communication by developing informational materials on treatment options and procedures.
- Developed strong relationships with external vendors to ensure consistent supply levels for medical products required in daily operations.
- Conducted thorough insurance verification and pre-authorization tasks, minimizing billing errors and disputes.
Medical Assistant
Jefferson Regional Medical Center
06.2021 - 11.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Surgical Technologist
Jefferson Regional Medical Center
08.2015 - 06.2021
- Maintained high infection control standards.
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
Education
Associate of Applied Science - Surgical Technology
SeArk
Pine Bluff, AR05-2015
Skills
- Patient confidentiality
- Follow-up coordination
- Medical terminology
- Data entry proficiency
- Appointment scheduling
- Dispute handling
- Escalation management
- Teamwork
- Customer service
- Time management
- Problem-solving abilities
- Reliability
Timeline
Patient Support Specialist
Mainline
12.2023 - Current
Medical Assistant
Jefferson Regional Medical Center
06.2021 - 11.2023
Surgical Technologist
Jefferson Regional Medical Center
08.2015 - 06.2021
Associate of Applied Science - Surgical Technology
SeArk
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