Maria-Cristina Carberg
Schenectady,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Patient Support Specialist
Community Care Physicians
09.2022 - Current
- Mail out appointment reminders and results to patients.
- Managed multiple tasks and met time-sensitive deadlines.
- Sending out of office referrals for patients.
- Pre-visit planning.
- Scheduling appointments.
- Confirmed appointments, communicated with patients, and updated patient records.
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled assignments independently with good judgement and critical thinking skills.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Child Care Provider
Saratoga County DSS
06.2013 - 12.2018
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Taught children to organize toys, wash hands, and share by leading by example.
- Developed age-appropriate activities and crafts to engage children.
- Provided emotional support and guidance to children during difficult times.
Pharmacy Technician
Golub Central Fill Pharmacy
08.2013 - 06.2014
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Managed opening and closing duties for pharmacy.
Pharmacy Technician
Target
08.2012 - 08.2013
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Collected co-payments or full payments from customers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Resolved third-party billing, computer system and customer service issues.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Education
High School Diploma -
Schenectady High School
Schenectady, NY06.2010
Skills
- Family and Patient Support
- Medical Recordkeeping
- Patient Health Information Access
- Clerical Support
- Active Listening
- Medicare and Medicaid Processes
- Patient Confidentiality
- Complex Problem-Solving
- Can Type Approximately 100 WPM
- Bilingual - English and Italian
- Medical Terminology
- Managing Inventory
Timeline
Patient Support Specialist
Community Care Physicians
09.2022 - Current
Pharmacy Technician
Golub Central Fill Pharmacy
08.2013 - 06.2014
Child Care Provider
Saratoga County DSS
06.2013 - 12.2018
Pharmacy Technician
Target
08.2012 - 08.2013
High School Diploma -
Schenectady High School
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