Lindsey Piatek
Lower Burrell,PA
Summary
Accomplished Funeral Home Manager with a proven track record at EverstoryPartners, Inc., enhancing service quality and exceeding revenue goals. Expert in CRM and financial planning, with a flair for leadership and team development. Demonstrates exceptional sales and business development skills, ensuring regulatory compliance and fostering strong community relations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Funeral Home Manager – Sales & Operations
Everstory Partners, Inc.
01.2021 - Current
- Oversee funeral home operations, ensuring efficiency in exceptional service delivery and regulatory compliance
- Lead sales initiatives, increasing revenue through strategic marketing and community engagement
- Manage staff development, training, and performance evaluations to enhance service quality
- Streamline financial operations, optimizing expense management and profitability
- Proficient in various CRM platforms, analyzing P&L statements, expense reports and budget forecasting.
- Proven track record of consistently exceeded budgeted monthly, quarterly and annual revenue goals
Funeral Director & Preneed Counselor
Stonemor, Inc.
01.2017 - 01.2021
- Provided comprehensive funeral planning services, assisting families with both preneed and at-need arrangements
- Developed and executed successful sales events, expanding the funeral home’s client base
- Strengthened community engagement by establishing partnerships with local businesses and clients
- Exceeded sales targets through proactive customer service and tailored sales strategies
Funeral Director
StoneMor, Inc.
05.2015 - 01.2017
- Managed all aspects of funeral arrangements, from preparation to service execution
- Maintained financial controls, processed payroll, invoices, deposits, and contracts
- Assisted in cemetery and funeral sales contract execution, ensuring accuracy and compliance
- Conducted embalming, preparation, and presentation of the deceased with professionalism and care
- Ensured compliance with OSHA regulations and industry standards
- Developed sales strategies while maintaining positive client relations
Funeral Attendant
R.V. Anderson Funeral Home
01.2013 - 05.2015
- Assisted in the execution of funeral services, ensuring seamless coordination
- Maintained the funeral home’s appearance and readiness for services
- Provided compassionate support to grieving families
Education
Bachelor of Science -
Point Park University
PittsburghAssociate’s Degree - Business Management & Science
PIMS
PittsburghCrematory Operator Certificate -
CANA
National Board Certified Tutor
Varsity Tutors
Skills
- Leadership & Team Development
- Conflict Resolution & Employee Relations
- Sales & Business Development
- Compliance & Regulatory Knowledge
- Customer Relationship Management (CRM)
- Verbal & Written Communication
Certification
- Active life insurance and fixed annuity agent license
- Active cemetery sales agent license
- National Board Examination tutor certification
Timeline
Funeral Home Manager – Sales & Operations
Everstory Partners, Inc.
01.2021 - Current
Funeral Director & Preneed Counselor
Stonemor, Inc.
01.2017 - 01.2021
Funeral Director
StoneMor, Inc.
05.2015 - 01.2017
Funeral Attendant
R.V. Anderson Funeral Home
01.2013 - 05.2015
- Active life insurance and fixed annuity agent license
- Active cemetery sales agent license
- National Board Examination tutor certification
Bachelor of Science -
Point Park University
Associate’s Degree - Business Management & Science
PIMS
Crematory Operator Certificate -
CANA
National Board Certified Tutor
Varsity Tutors
Similar Profiles
Nicole ThomasNicole Thomas
Funeral Attendant at Montlawn Funeral Home/Everstory PartnersFuneral Attendant at Montlawn Funeral Home/Everstory Partners
Bill Lloyd IVBill Lloyd IV
Digital Marketing Application Specialist at Everstory PartnersDigital Marketing Application Specialist at Everstory Partners
Tayler KingTayler King
General Manager at Everstory PartnersGeneral Manager at Everstory Partners