Lindsey R. Diethelm
Chicago Heights,IL
Summary
Dynamic Associate with extensive experience in client collaboration, skilled at swiftly identifying needs and recommending tailored products and services to achieve client objectives. Proven track record of fostering strong relationships through exceptional product demonstration and a commitment to outstanding customer care. Passionate about enhancing client satisfaction and driving results through strategic solutions. Committed to continuous improvement and professional development in a fast-paced environment.
Overview
9
9
years of professional experience
Work History
Shoes & Accessories Associate
Nordstrom Rack
04.2025 - 06.2026
- Organized and maintained the shoe displays to match the floor plan to showcase seasonal footwear trends and drive customer interest.
- Assist customers in selecting shoes and accessories that suit their style and needs, ensuring a personalized shopping experience.
- Implemented inventory management techniques to enhance the availability of popular shoe styles, resulting in increased sales.
- Cleaned the shoe area and ensured a welcoming atmosphere for customers to browse and shop comfortably.
Sales Floor Associate
Joanns Fabrics and Crafts
06.2021 - 04.2025
- Increase sales through effective customer engagement and product knowledge.
- Achieve customer satisfaction by resolving issues and offering expert assistance.
- Utilize upselling techniques to inspire customers for new projects.
- Provide exceptional customer service to enhance customer satisfaction and loyalty.
- Joanns Fabrics and Crafts is a leading retailer specializing in crafting, fabric, and sewing supplies with locations across the United States.
Server
The Gastronome
09.2017 - 05.2019
- Managed and prioritized customer orders in a fast-paced restaurant environment.
- Explained menu offerings, ingredients, preparation methods, and dietary restrictions.
- Provided exceptional customer service and maintained a positive attitude under pressure.
- Adhered strictly to food safety guidelines.
- The Gastronome is a well-rated dining establishment known for its diverse menu and excellent customer service.
Education
Bachelor's Degree - General Studio Arts
California State University
Fullerton, CA05-2020
Skills
- Critical Thinking
- Teamwork
- Communication
- Cash handling
- Customer service
- Product knowledge
- Store operations
- Adaptability and flexibility
- Inventory & Merchandising
- Time management
Timeline
Shoes & Accessories Associate
Nordstrom Rack
04.2025 - 06.2026
Sales Floor Associate
Joanns Fabrics and Crafts
06.2021 - 04.2025
Server
The Gastronome
09.2017 - 05.2019
Bachelor's Degree - General Studio Arts
California State University