Kaileena Thang
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
7
7
years of professional experience
Work History
Shoes/Accessories Salesperson
Nordstrom Rack
07.2024 - Current
- Merchandise new product from truck
- Assist customers with locating specific product in stock
- Answering customer questions
- Assisting customers with designer caseline & handbag calls
- Ensuring all shoes/accessories have correct tickets/RFID when missing
- Working markdowns
- Working Inventory
- Maintaining floor cleanliness
- Help with visuals
- Putting away go backs
- Assist with ringing up customers on busy days
Service Experience Representative
Nordstrom Rack
06.2022 - 07.2024
- Cashier
- Customer service
- Order pick up
- Process Returns
- Opening Nordstrom card accounts (Most I've opened in a month is 28)
- Fundraising
- Register area chores
- RFID merchandise
- Helped with visual displays
Sales Associate
J Trendy
06.2019 - 06.2022
- Work register
- Customer service
- Organize the floor
- Merchandise
- Visualizing
- Fitting Room
Warehouse Associate
ShipHype
- Order processing
- Shipping/handling
- 1 year
Education
High School diploma -
Lakewood High School
Fashion Merchandising
CSULB
Skills
- Organized tasks efficiently Assisted team members in achieving project goals Adapted quickly to new information and processes Solved problems effectively Provided excellent customer service Demonstrated strong work ethic
Accomplishments
- Nordstrom Rack Star of the Week 2022
Timeline
Shoes/Accessories Salesperson
Nordstrom Rack
07.2024 - Current
Service Experience Representative
Nordstrom Rack
06.2022 - 07.2024
Sales Associate
J Trendy
06.2019 - 06.2022
Warehouse Associate
ShipHype
High School diploma -
Lakewood High School
Fashion Merchandising
CSULB