Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lindsey Reed

Corning

Summary

Adept at enhancing operational efficiency and accuracy, I leveraged attention to detail and discrepancy investigation skills at CVS Pharmacy to optimize inventory management and customer service. My expertise in error adjustments and mentorship significantly improved team productivity and compliance, contributing to a notable increase in process accuracy and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Medication Inventory Specialist

CVS Pharmacy
04.2023 - 08.2024
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
  • Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.

Registered Pharmacy Technician

CVS Pharmacy
02.2023 - 04.2023
  • Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
  • Demonstrated strong attention to detail when preparing customized compound medications per pharmacist instructions meeting the unique needs of individual patients.
  • Effectively managed high-pressure situations by prioritizing tasks focusing on time-sensitive needs.
  • Communicated with insurance companies resolving billing issues promoting seamless coverage for customers.
  • Ensured accurate dosage calculations and proper labeling of medications, improving overall patient experience

Billing Analyst

Spectrum
10.2021 - 10.2022
  • Maintained strict confidentiality with all personal data as per company guidelines.
  • Maintained up-to-date knowledge of industry regulations, ensuring compliance in all aspects of the billing process.
  • Enhanced customer satisfaction with timely and accurate billing information, resolving disputes promptly and professionally.
  • Developed comprehensive reporting tools to analyze billing trends, identify potential issues, and recommend corrective actions.
  • Implemented proper execution of monthly collection letters and escalation process.

Education

Cosmetology - Cosmetology

CTEC
Newark, OH
08.2010

High School Diploma - General

Utica High School
Utica, OH
06.2006

Skills

  • Attention to detail
  • Error adjustments
  • Discrepancy investigation
  • Analytical thinking
  • Time management
  • Documentation and reporting
  • Project management
  • Information gathering
  • Critical thinking
  • Decision-making
  • Data research and validation

References

Troy Blosser

251 East Broadway Street

New Lexington, Ohio 43764

(740)215-4792


Taylor Conley

405 Grandview Drive

Newark, Ohio 43055

(740)403-3943

Timeline

Medication Inventory Specialist

CVS Pharmacy
04.2023 - 08.2024

Registered Pharmacy Technician

CVS Pharmacy
02.2023 - 04.2023

Billing Analyst

Spectrum
10.2021 - 10.2022

Cosmetology - Cosmetology

CTEC

High School Diploma - General

Utica High School

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Lindsey Reed