Susana Perez
Kansas City,KS
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth with dedication and enthusiasm.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant -Medication Refill Specialist (Remote)
Carenet Health
01.2024 - 06.2024
- Taking inbound calls to process medication refill requests, interviewing patients, documenting & investigating patient charts appropriately. Communication with Doctor office through messages while working in an electronic medical record (ECW) program to verify patient information.
Medical Assistant- Family Practice
Providence Medical Centers
09.2022 - 06.2023
- Patient scheduling, interviewing patients, investigating, documenting in patient chart, emailing, answering multiple phone lines. Communication with patients, pharmacies, home health and insurance companies, receiving and sending referrals, prior authorizations while using ECW & EPIC programs & assisted with rooming patients, taking vitals, patient history, injections, EKG's, stocking and cleaning rooms.
Medical Assistant- Orthopedics
University Health/Truman Medical Centers
03.2013 - 03.2022
- Interviewing patients, documenting, Investigating in patient charts using Cerner programs, patient scheduling for multiple orthopedic physicians, rooming patients, taking vitals, patient history, stocking, cleaning rooms, suture/staple removal, wound care, cast/splint removals and patient education,
Pharmacy Technician
Walmart Neighborhood Market
06.2014 - 02.2016
- Produced prescription labels and fulfilled medication orders for a Retail Pharmacy, managed inventory for 100% of medications, supervised cash/credit card handling and proper insurance billing, inbound and outbound calling to customers, insurance companies and providers.
Education
Associates Degree of Occupational Studies in Medical - Medical Assistant/Limited Scope X-Ray Technician
Heritage College
Kansas City, MOCertificate - Certified Nurse Assistant
Kansas College of Nursing
Lenexa, KSSkills
- Medical Scheduling
- Medical Office Experience
- Computer Skills
- Anatomy Knowledge
- Time management
- HIPAA Compliance
- Customer Service
- Medical terminology knowledge
- Clinical Documentation
- Data Entry
- Problem-Solving
- Attention to Detail
- Multitasking
Certification
- Certified Medical Assistant
- BLS Certification
- American Medical Technologist (AMT)
Timeline
Medical Assistant -Medication Refill Specialist (Remote)
Carenet Health
01.2024 - 06.2024
Medical Assistant- Family Practice
Providence Medical Centers
09.2022 - 06.2023
Pharmacy Technician
Walmart Neighborhood Market
06.2014 - 02.2016
Medical Assistant- Orthopedics
University Health/Truman Medical Centers
03.2013 - 03.2022
- Certified Medical Assistant
- BLS Certification
- American Medical Technologist (AMT)
Associates Degree of Occupational Studies in Medical - Medical Assistant/Limited Scope X-Ray Technician
Heritage College
Certificate - Certified Nurse Assistant
Kansas College of Nursing
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