Endiah Coleman
Farmington,MI
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Scribe Remote
Scribe America
1200 East Las Olas Blvd, Fort Lauderdale
12.2024 - Current
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in a fast-paced clinical environment while maintaining a high level of accuracy in all documentation efforts.
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Supported physicians with comprehensive chart documentation, assisting in the reduction of administrative burden.
- Collaborated with healthcare professionals to ensure timely completion of all necessary documentation, facilitating proper billing and reimbursement processes.
- Facilitated effective communication between healthcare providers by accurately recording diagnostic test results and treatment plans.
- Used Software to input information into computerized patient record system.
- Promoted a positive work environment through proactive collaboration with team members and adherence to established protocols and procedures.
Claim Representative (Remotely)
Beaumont
Southfield, MI
08.2021 - 02.2023
- Investigated claims and obtained relevant facts to determine coverage loss and liability
- Interacted effectively with customers, insurance agents and other public personnel involved in claim process
- Oversaw legal and medical aspects of claims
- Documented file activities in accurate and timely manner
- Resolved claims promptly and follow up on outstanding issues
- Contacted outside agents for claim investigation if needed
- Performed claim assignments received from supervisor in timely and accurate manner
- Worked under the guidance and assistance of supervisor to ensure accurate claim settlement
Office Assistant
Beaumont Health
Royal Oak, MI
01.2019 - 08.2020
- Scheduled patient appointments and maintained provider schedules.
- Completed patient registration following the Beaumont Health Corporate Registration procedures (i.e. demographics, insurance verification, payment collection).
- Informed patients of delays in appointment times. 4. Effectively communicated with all internal and external customers and patients.
- Coordinated medical records for release, in accordance with Beaumont Health and Beaumont Medical Group policies and procedures.
- Performed general office work; copying, faxing, filing, scanning, handling correspondence.
- Coordinated and facilitated new patient and annual forms (i.e. consent to treat, medical records release).
- Demonstrated knowledge and commitment to the mission, philosophy and objectives of the Beaumont Medical Group and Beaumont Health.
Education
Bachelor Of Science Degree - Interdisciplinary Studies
Michigan State University
East Lansing, MI05.2018
Skills
- Word Processing
- Writing Skills
- Medical Scheduling
- Medical Office Experience
- Microsoft Powerpoint
- Customer and Personal Service
- Judgment and Decision Making
- Active Listening
- Communication Skills
- Writing
- Efficient in Microsoft Word, and Excel
- Strong communication skills
- Adaptability in Fast-paced environments
- Documentation skills
- Continuous learning mindset
- Team collaboration strength
- Time management aptitude
- Data entry experience
- Professionalism and ethics
- Medical transcription
- Data entry efficiency
- Records organization
- Interpersonal relationship building
- Problem-solving
- Paperwork processing
- Organizational skills mastery
Certification
Strategic Leadership and Management (Human Resource)
Timeline
Medical Scribe Remote
Scribe America
12.2024 - Current
Claim Representative (Remotely)
Beaumont
08.2021 - 02.2023
Office Assistant
Beaumont Health
01.2019 - 08.2020
Bachelor Of Science Degree - Interdisciplinary Studies
Michigan State University