Lindsey Roach
Saint Marys,GA
Summary
Hardworking Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
9
9
years of professional experience
Work History
Bartender
Smoky Mountain Brewery
11.2016 - 11.2017
- Supported leadership with onboarding and training new staff
- Assessed client's needs and preferences and made appropriate drink recommendations.
- Efficiently managed bar inventory, minimizing waste and optimizing stock levels to meet demands while controlling costs.
- Adapted quickly to high-pressure situations, maintaining composure during busy periods to deliver prompt service.
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
Bartender
Green Lizard Tiki Bar
01.2014 - 08.2014
- Managed high-volume orders during peak hours, serving an average of 70+ customers per night
- Ensured sanitation and cleanliness complied with company regulations
- Managed bar inventory.
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory
- Used extensive knowledge of beer, wine, and spirits to make informed recommendations to customers
Mental Health Technician
United States Air Force
11.2008 - 05.2012
- Assisted in assessing and treating individuals with behavioral health concerns, demonstrating empathy and understanding
- Facilitated group therapy sessions, applying effective communication and active listening skills
- Conducted risk assessments and crisis interventions to ensure the safety and well-being of patients
- Collaborated with a multidisciplinary team to develop and implement personalized treatment plans
- Maintained accurate and confidential patient records in compliance with healthcare regulations and protocols.
- Supported patient confidentiality in accordance with HIPAA regulations
Education
BS Human Resource Management -
University of Maryland Global Campus
College Park, MD03.2024
Culinary School (1 year) -
The Art Institute of California-Hollywood
Hollywood, CA2018
Skills
- Counseling and Therapy Techniques
- Sales and Negotiation
- Hospitality and Service
- Risk Assessment and Management
- Empathy and Compassion
- Training for Intervention Procedures (TIPS) certification
- Engaging Personality
- Liquor, Beer, and Wine Knowledge
- Highly Reliable
Timeline
Bartender
Smoky Mountain Brewery
11.2016 - 11.2017
Bartender
Green Lizard Tiki Bar
01.2014 - 08.2014
Mental Health Technician
United States Air Force
11.2008 - 05.2012
BS Human Resource Management -
University of Maryland Global Campus
Culinary School (1 year) -
The Art Institute of California-Hollywood
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